Information Communication Technology Technician
Information Communication Technology Technician

Information Communication Technology Technician

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support students and staff with ICT needs, ensuring a smooth learning environment.
  • Company: Join Star Academies, a top multi-academy trust dedicated to transforming young lives.
  • Benefits: Enjoy competitive salaries, generous holidays, healthcare plans, and professional development opportunities.
  • Why this job: Make a real impact in a supportive community while growing your career in education.
  • Qualifications: 5 A*-Cs at GCSE including English and Maths; experience in ICT support required.
  • Other info: Applications close on 17 February 2025; interviews start the following week.

The predicted salary is between 30000 - 42000 £ per year.

Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.

About Tauheedul Islam Girls' High School and Sixth Form College:

Tauheedul Islam Girls’ High School and Sixth Form College is a Muslim faith-based secondary school and sixth form for 11 to 18 year old girls, which welcomes pupils from all faiths and none. We are extremely proud to be one of the highest performing schools in the country, with the highest Progress 8 score nationally for our 2019 GCSE results. We have been graded as ‘Outstanding’ by Ofsted in three consecutive inspections. Like all Star schools, we have a leadership specialism. We have an exemplary reputation for excellence in every aspect of school life. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Who we’re looking for:

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people. The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

  • 5 A*- Cs at GCSE including English and Maths.
  • Experience in trouble-shooting software and hardware issues in a timely manner.
  • Experience in managing an ICT network effectively.
  • The ability to procure, install and manage educational and office software.
  • The ability to procure, install and manage educational and office hardware.

About Star Academies:

Star Academies is a high-performing multi-academy trust that runs more than 30 primary and secondary schools. We are a values-based organisation that works to improve the life chances of young people in areas of social and economic deprivation to help them succeed at the highest levels of education, employment and the professions. Every single day you’ll be rewarded with the opportunity to shape a young person’s future - our STAR values embody what we believe is needed to succeed. Professional development is key to our ongoing success, so we continually invest in our employees through our professional development hub, Star Talent Academy. With a wealth of training, mentoring and progression opportunities across a large, growing group of academies, joining our team of leading education experts could propel your career to the next level. We can also offer you a range of rewards and benefits, including competitive salaries and pension schemes, generous holiday entitlements and healthcare cash plans.

Key Dates:

  • Closing Date: Monday, 17 February 2025 at midnight.
  • Interview Date: Week commencing: Monday, 24 February 2025.
  • Proposed Start Date: Monday, 01 September 2025.

Application Process:

To apply for this vacancy please use the 'Apply for job' link below. You should ensure your application form and supporting statement address all elements of the person specification. We will only consider candidates who meet the vast majority of the essential criteria outlined in the person specification.

Our Commitment:

Star Academies is committed to safeguarding, safer recruitment and promoting the welfare of pupils. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre-employment checks. We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination.

Information Communication Technology Technician employer: Star Academies

At Star Academies, we pride ourselves on being an exceptional employer, dedicated to fostering a supportive and inclusive work culture that empowers our staff to make a real difference in the lives of young people. Located at the prestigious Tauheedul Islam Girls' High School, you will benefit from extensive professional development opportunities through our Star Talent Academy, competitive salaries, generous holiday entitlements, and a commitment to your personal growth. Join us in our mission to inspire and lead the next generation, while enjoying the unique advantages of working in a high-performing, values-driven environment.
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Contact Detail:

Star Academies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Information Communication Technology Technician

✨Tip Number 1

Familiarise yourself with the specific technologies and software used in educational settings. Research common issues faced by ICT technicians in schools and be prepared to discuss how you would troubleshoot these problems effectively.

✨Tip Number 2

Network with current or former employees of Star Academies or similar institutions. Engaging with them can provide valuable insights into the school culture and expectations, which can help you tailor your approach during interviews.

✨Tip Number 3

Demonstrate your commitment to supporting young people in disadvantaged communities. Be ready to share examples of how you've positively impacted students or contributed to their learning environment in previous roles.

✨Tip Number 4

Prepare to showcase your organisational skills and ability to work as part of a team. Think of specific instances where you successfully collaborated with others to achieve a common goal, especially in a school or educational context.

We think you need these skills to ace Information Communication Technology Technician

Troubleshooting Software Issues
Troubleshooting Hardware Issues
ICT Network Management
Procurement of Educational Software
Installation of Educational Software
Management of Office Software
Procurement of Educational Hardware
Installation of Educational Hardware
Customer Service Excellence
Organisational Skills
Team Collaboration
Relationship Building
Technical Support
Adaptability to New Technologies

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Information Communication Technology Technician position. Tailor your application to highlight how your skills and experiences align with these needs.

Highlight Relevant Experience: In your CV and supporting statement, emphasise your experience in troubleshooting software and hardware issues, managing ICT networks, and procuring educational and office software and hardware. Use specific examples to demonstrate your expertise.

Address the Person Specification: Make sure your application form and supporting statement directly address all elements of the person specification. Clearly outline how you meet the essential criteria, such as your GCSE qualifications and customer service experience.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Star Academies

✨Show Your Passion for Education

Make sure to express your genuine enthusiasm for supporting young people in their educational journey. Share any personal experiences or motivations that drive your commitment to helping disadvantaged communities.

✨Demonstrate Technical Expertise

Be prepared to discuss your experience with troubleshooting software and hardware issues. Provide specific examples of how you've managed ICT networks effectively, as this will showcase your technical skills relevant to the role.

✨Highlight Teamwork and Communication Skills

Since the role requires collaboration with teachers and stakeholders, emphasise your ability to work well in a team. Share examples of how you've built relationships in previous roles and how you can contribute to a positive school environment.

✨Prepare Questions About the School's Values

Research Tauheedul Islam Girls' High School and its values. Prepare thoughtful questions that reflect your understanding of their mission and how you can align your work with their commitment to educational excellence and character development.

Information Communication Technology Technician
Star Academies
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