At a Glance
- Tasks: Provide exceptional support to students and staff in a vibrant school environment.
- Company: Join the dedicated team at Small Heath Leadership Academy, part of Star Academies.
- Benefits: Enjoy competitive salary, generous holidays, pension schemes, and healthcare cash plans.
- Other info: Be part of a diverse team committed to educational excellence and personal growth.
- Why this job: Make a real difference in the lives of young people in a supportive community.
- Qualifications: A-Levels or equivalent in administration; experience in customer service and MS Office skills.
The predicted salary is between 30000 - 40000 £ per year.
Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.
About Small Heath Leadership Academy
Small Heath Leadership Academy is a secondary school in Birmingham. We joined Star Academies in 2018 and, like all Star schools, we have a leadership specialism. The school was rated ‘good’ in all four areas of the inspection framework during its inspection in May 2022. We are an ambitious school with high expectations for all of our pupils. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.
Who we’re looking for
We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people. The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.
- A-Levels or equivalent qualification in school or business administration.
- Experience of working in an administrative setting.
- The ability to use MS Office software packages such as Word, Excel and Outlook, as well as Explorer and databases.
- The ability to prioritise, work efficiently and accurately, particularly under pressure, to deadlines and using own initiative.
- The ability to address sensitive matters with a caring manner and maintaining confidentiality at all times.
Benefits
Rewards and benefits include competitive salaries, pension schemes, generous holiday entitlements and healthcare cash plans. Star Academies is committed to safeguarding, safer recruitment and promoting the welfare of pupils. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre‑employment checks. We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination.
Business Support Officer - SEND Administration and Student Welfare employer: Star Academies
At Small Heath Leadership Academy, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our commitment to educational excellence is matched by our focus on employee growth, offering competitive salaries, generous holiday entitlements, and opportunities for professional development within a vibrant community in Birmingham. Join us in making a meaningful impact on the lives of young people while enjoying a rewarding career with a team that values collaboration and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer - SEND Administration and Student Welfare
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Small Heath Leadership Academy on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the school’s values and recent achievements. Show us that you’re not just passionate about education but also about making a real difference in the community.
✨Tip Number 3
Practice your responses to common interview questions, especially those around customer service and teamwork. We want to see how you handle challenges and support others!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Business Support Officer - SEND Administration and Student Welfare
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for supporting young people shine through in your application. We want to see that you genuinely care about making a difference in the lives of pupils, especially in a disadvantaged community.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We’re looking for someone with strong organisational skills and customer service experience, so don’t be shy about showcasing those!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be specific about how your background aligns with our mission and values, and don’t forget to mention your ability to handle sensitive matters with care.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our amazing team!
How to prepare for a job interview at Star Academies
✨Know Your Stuff
Make sure you understand the role of a Business Support Officer, especially in the context of SEND administration and student welfare. Familiarise yourself with the specific needs of disadvantaged communities and how your skills can help meet those needs.
✨Show Your Passion
During the interview, express your genuine passion for supporting young people and improving their educational experience. Share any relevant experiences or stories that highlight your commitment to making a difference in their lives.
✨Demonstrate Team Spirit
As a key member of the business support team, it's crucial to show that you can work well with others. Be ready to discuss examples of how you've collaborated with colleagues in the past and how you can contribute to a positive team environment.
✨Be Prepared for Scenarios
Expect questions about handling sensitive matters and maintaining confidentiality. Prepare some scenarios where you've successfully navigated similar situations, showcasing your ability to address issues with care and professionalism.
