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- Tasks: Support students and staff by managing attendance and admissions efficiently.
- Company: Join Starbank, a vibrant school dedicated to transforming young lives in Birmingham.
- Benefits: Enjoy competitive pay, generous holidays, and professional development opportunities.
- Why this job: Make a real impact in a supportive environment while shaping futures for disadvantaged youth.
- Qualifications: 5 A*-Cs at GCSE including English and Maths; admin experience required.
- Other info: This role is based at the Hob Moor Road site with a start date of 1 September 2025.
The predicted salary is between 30000 - 42000 £ per year.
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Business Support Officer-Attendance and Admissions, Birmingham
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Client:
Location:
Birmingham, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
b2c6e13f9631
Job Views:
4
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.
About Starbank
Starbank school in Birmingham is a large all through school for pupils aged 3 to 16 years old. We have over 2,000 pupils and are based across three sites in close proximity to each other. We joined Star Academies in 2020 and, like all Star schools, we have a leadership specialism .
Who we’re looking for
We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.
The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.
You will have:
- 5 A*- Cs at GCSE including English and Maths.
- Experience of working in an administrative setting.
- The ability to use MS Office software packages such as Word, Excel and Outlook, as well as Explorer and databases.
- The ability to prioritise, work efficiently and accurately, particularly under pressure, to deadlines and using own initiative.
Star Academies is a high-performing multi-academy trust that runs more than 30 primary and secondary schools. We are a values-based organisation that works to improve the life chances of young people in areas of social and economic deprivation to help them succeed at the highest levels of education, employment and the professions. Every single day you’ll be rewarded with the opportunity to shape a young person’s future – our STAR values embody what we believe is needed to succeed.
Professional development is key to our ongoing success, so we continually invest in our employees through our professional development hub, Star Talent Academy . With a wealth of training, mentoring and progression opportunities across a large, growing group of academies, joining our team of leading education experts could propel your career to the next level.
We can also offer you a range of rewards and benefits , including competitive salaries and pension schemes, generous holiday entitlements and healthcare cash plans.
Find out more
This vacancy is for the Hob Moor Road site.
Please download the job description and person specification below for further information about the role. For an informal and confidential discussion about the role please call us on 0121 464 0751.
Key Dates
Closing Date: Sunday, 6 July 2025 at midnight.
Interview Date: To be confirmed.
Proposed Start Date: Monday, 1 September 2025.
Application Process
To apply for this vacancy please use the \’Apply for job\’ link below. You should ensure your application form and supporting statement address all elements of the person specification. We will only consider candidates who meet the vast majority of the essential criteria outlined in the person specification.
Our Commitment
Star Academies is committed to safeguarding, safer recruitment and promoting the welfare of pupils. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre-employment checks.
We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination.
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Business Support Officer-Attendance and Admissions employer: Star Academies
Contact Detail:
Star Academies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer-Attendance and Admissions
✨Tip Number 1
Familiarise yourself with the values and mission of Star Academies. Understanding their commitment to improving life chances for young people in disadvantaged communities will help you align your passion and experiences with their goals during any discussions.
✨Tip Number 2
Network with current or former employees of Starbank School or other Star Academies. Engaging with them can provide insights into the school culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Highlight your customer service experience in conversations. Since the role requires delivering outstanding support, sharing specific examples of how you've successfully managed relationships and resolved issues can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your organisational skills and ability to work under pressure. Think of scenarios where you've had to prioritise tasks effectively, as this will demonstrate your capability to thrive in a busy school environment.
We think you need these skills to ace Business Support Officer-Attendance and Admissions
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Business Support Officer position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Highlight Relevant Experience: In your CV and supporting statement, emphasise your experience in administrative settings and customer service. Provide specific examples of how you've successfully managed tasks under pressure and built relationships within a team.
Showcase Technical Skills: Make sure to mention your proficiency in MS Office software and any relevant databases. If you have experience with specific tools or systems that could benefit the role, be sure to include those as well.
Craft a Strong Supporting Statement: Your supporting statement should directly address the person specification. Clearly outline how you meet each essential criterion, using concrete examples to demonstrate your capabilities and commitment to supporting young people in education.
How to prepare for a job interview at Star Academies
✨Show Your Passion for Education
Make sure to express your genuine passion for supporting young people, especially those from disadvantaged backgrounds. Share any relevant experiences that highlight your commitment to education and how you can contribute to the school's mission.
✨Demonstrate Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or projects in previous roles. Highlight your ability to prioritise effectively, especially under pressure, as this is crucial for a Business Support Officer.
✨Familiarise Yourself with MS Office
Since proficiency in MS Office is essential for this role, brush up on your skills in Word, Excel, and Outlook. Be ready to discuss how you've used these tools in past positions to enhance efficiency and communication.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Show that you can develop relationships across the school community by being personable and engaging, which is key for a role that involves working with various stakeholders.
