Family Liaison Officer in Burnley

Family Liaison Officer in Burnley

Burnley Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Star Academies

At a Glance

  • Tasks: Support young people and families in a disadvantaged community to enhance their educational experience.
  • Company: Join Highfield Leadership Academy, part of the Star Academies family.
  • Benefits: Competitive salary, generous holidays, healthcare plans, and professional development opportunities.
  • Other info: Be part of a values-driven organisation focused on educational excellence and community impact.
  • Why this job: Make a real difference in young people's lives while growing your career.
  • Qualifications: 5 GCSEs including English and Maths; experience with young people and families.

The predicted salary is between 30000 - 40000 £ per year.

Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.

About Highfield Leadership Academy

Highfield Leadership Academy is a state-of-the-art secondary school for 11 to 16 year olds in Blackpool. We joined Star Academies in 2016 and, like all Star schools, we have a leadership specialism. We are a rapidly improving school with high ambitions and expectations for all of our pupils. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Who we're looking for

We're looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school's business support team, your expertise will help to deliver an outstanding learning environment for our young people. The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

  • 5 GCSEs including English and Maths at grade 9-4/A*- C.
  • Experience of working with young people/ families. Advocating on behalf of children and families.
  • Experience of working in partnership with other agencies.
  • The ability to use MS Office software packages such as Word, Excel and Outlook, as well as Explorer and databases.
  • The ability to prioritise, work efficiently and accurately, particularly under pressure, to deadlines and using own initiative.

About Star Academies

Star Academies is a high-performing multi-academy trust that runs more than 30 primary and secondary schools. We are a values-based organisation that works to improve the life chances of young people in areas of social and economic deprivation to help them succeed at the highest levels of education, employment and the professions. Every single day you'll be rewarded with the opportunity to shape a young person's future - our STAR values embody what we believe is needed to succeed.

Professional development is key to our ongoing success, so we continually invest in our employees through our professional development hub, Star Talent Academy. With a wealth of training, mentoring and progression opportunities across a large, growing group of academies, joining our team of leading education experts could propel your career to the next level.

We can also offer you a range of rewards and benefits, including competitive salaries and pension schemes, generous holiday entitlements and healthcare cash plans.

Find out more

Please download the job description and person specification below for further information about the role. For an informal and confidential discussion about the role please call us on 01253 965750.

Key Dates

Closing Date: Wednesday, 01 July 2026 at midnight.
Interview Date: To be confirmed.
Proposed Start Date: Tuesday, 01 September 2026.

Our Commitment

Star Academies is committed to safeguarding, safer recruitment and promoting the welfare of pupils. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre-employment checks. We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination.

Family Liaison Officer in Burnley employer: Star Academies

Highfield Leadership Academy, part of the Star Academies trust, is an exceptional employer dedicated to transforming the lives of young people in Blackpool. With a strong focus on professional development through the Star Talent Academy, employees benefit from extensive training and career progression opportunities, all within a supportive and values-driven work culture. Join us to make a meaningful impact while enjoying competitive salaries, generous holiday entitlements, and a commitment to diversity and inclusion.

Star Academies

Contact Details:

Star Academies Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Family Liaison Officer in Burnley

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Star Academies.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Star Academies.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Star Academies.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Star Academies. Apply directly through us to stand out!

We think you need these skills to ace Family Liaison Officer in Burnley

Customer Service
Relationship Building
Organisational Skills
Technical Skills
Experience with Young People
Advocacy Skills
Partnership Working

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Star Academies. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Family Liaison Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Star Academies

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Star Academies. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!