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For Companies At a Glance
- Tasks: Provide exceptional ICT support to enhance learning for pupils and staff.
- Company: Join Star Academies, a leading multi-academy trust dedicated to improving education.
- Benefits: Competitive salary, generous holidays, healthcare plans, and professional development opportunities.
- Why this job: Make a real difference in the lives of young people in a supportive community.
- Qualifications: ICT Technician qualification and experience in troubleshooting hardware and software.
- Other info: Dynamic environment with excellent career progression and training opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.
About Starbank
Starbank school in Birmingham is a large all-through school for pupils aged 3 to 16 years old. We have over 2,000 pupils and are based across three sites in close proximity to each other. We joined Star Academies in 2020 and, like all Star schools, we have a leadership specialism.
Who we’re looking for
We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people. The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community. You will have:
- Qualification or training relating to ICT Technician role.
- Experience of trouble-shooting software and hardware issues in a timely manner.
- Experience of managing an ICT network effectively.
- The ability to procure, install and manage educational and office software.
- The ability to procure, install and manage educational and office hardware.
About Star Academies
Star Academies is a high-performing multi-academy trust that runs more than 30 primary and secondary schools. We are a values-based organisation that works to improve the life chances of young people in areas of social and economic deprivation to help them succeed at the highest levels of education, employment and the professions. Every single day you’ll be rewarded with the opportunity to shape a young person’s future - our STAR values embody what we believe is needed to succeed. Professional development is key to our ongoing success, so we continually invest in our employees through our professional development hub, Star Talent Academy. With a wealth of training, mentoring and progression opportunities across a large, growing group of academies, joining our team of leading education experts could propel your career to the next level. We can also offer you a range of rewards and benefits, including competitive salaries and pension schemes, generous holiday entitlements and healthcare cash plans.
This vacancy is for the Starbank - Bierton Road (Primary) site. Please download the job description and person specification below for further information about the role. For an informal and confidential discussion about the role please call us on.
Key Dates
Closing Date: Wednesday, 28 January 2026 at midnight.
Interview Date: Week commencing 9 February 2026.
Proposed Start Date: Monday, 23 March 2026.
Application Process
To apply for this vacancy please use the 'Apply for job' link below. You should ensure your application form and supporting statement address all elements of the person specification. We will only consider candidates who meet the vast majority of the essential criteria outlined in the person specification.
Our Commitment
Star Academies is committed to safeguarding, safer recruitment and promoting the welfare of pupils. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre-employment checks. We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination.
ICT Technician in Birmingham employer: Star Academies
Contact Detail:
Star Academies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technician in Birmingham
✨Tip Number 1
Get to know the school and its values! Research Starbank and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Reach out to current or former staff members on LinkedIn. They can provide insider tips about the school culture and what they value in a team member, which can give you an edge in your application.
✨Tip Number 3
Prepare for practical assessments! As an ICT Technician, you might face technical tests. Brush up on your troubleshooting skills and be ready to demonstrate your expertise in managing networks and software installations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Star Academies team. Don’t forget to highlight your customer service experience and teamwork skills!
We think you need these skills to ace ICT Technician in Birmingham
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for supporting young people shine through in your application. We want to see that you’re genuinely excited about making a difference in the lives of pupils in our community.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the ICT Technician role. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Specific About Your Skills: When detailing your technical skills, be specific! Mention your experience with troubleshooting, managing networks, and any software or hardware you've worked with. We want to know exactly how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website using the 'Apply for job' link. It’s the best way to ensure your application gets to us directly and is considered for the role!
How to prepare for a job interview at Star Academies
✨Know Your Stuff
Make sure you brush up on your technical skills related to ICT. Be ready to discuss your experience with troubleshooting software and hardware issues, as well as managing an ICT network. This will show that you’re not just a candidate, but someone who can hit the ground running.
✨Show Your Passion for Education
Since this role is all about supporting young people in a disadvantaged community, it’s crucial to express your commitment to education. Share any relevant experiences or volunteer work that highlights your dedication to helping students succeed.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like resolving a tech issue during a lesson. Think of examples from your past where you’ve successfully managed similar challenges, and be ready to explain your thought process.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the school’s approach to technology in the classroom or how they support their staff’s professional development. This shows you’re genuinely interested in the role and the organisation.
