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For Companies At a Glance
- Tasks: Manage customer relationships, handle calls, and achieve sales targets.
- Company: Join Stapleton's, a dynamic company focused on customer satisfaction.
- Benefits: Enjoy hybrid work, performance bonuses, and exclusive discounts.
- Why this job: Great opportunity for growth, training, and a supportive team culture.
- Qualifications: Strong sales skills and a positive attitude are essential.
- Other info: Work 40 hours a week with flexible home and office days.
The predicted salary is between 25000 - 35000 £ per year.
The Customer Account Manager is responsible for managing the company's relationships with its customers, building long-term relationships, and achieving set targets. Daily duties include handling incoming and outgoing calls, maximizing sales opportunities, providing excellent customer service, resolving issues, monitoring credit limits, and ensuring timely payments. Effective communication with other departments and ongoing training are essential.
The role involves a 40-hour workweek, with a hybrid working pattern after training: home on Mondays and Fridays, onsite at Letchworth offices on Tuesdays, Wednesdays, and Thursdays, plus 1 in 4 Saturday mornings (working from 08:30 to 12:30 from home). The salary ranges from £25,000 to £35,000 plus performance bonuses, based on experience, along with additional benefits.
Responsibilities- Handle incoming and outgoing calls effectively
- Generate and increase sales within the customer base
- Maintain daily contact with key accounts to strengthen relationships
- Achieve monthly sales targets
- Participate in ongoing training
- Manage customers' social media requirements
- Strong sales skills: closing, upselling, cross-selling
- Organizational skills
- Ability to overcome objections
- Motivated and goal-oriented
- Strategic sales approach
- Perseverance and common sense
- Ability to develop growth plans
- Positive attitude and determination
- Flexibility to work from home and office, individually and as part of a team
- Experience with CRM systems like Salesforce (beneficial)
- Performance-related bonus
- 31 days annual leave including bank holidays, increasing with service
- Exclusive discounts at major retailers, restaurants, holidays, and more
- Staff discounts for family
- Training and career development opportunities
- Wellbeing support for employees and families
Telesales Executive Hybrid. employer: Stapleton's
Contact Detail:
Stapleton's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive Hybrid.
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding Stapleton's offerings will help you engage more effectively with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your sales pitch! Since strong sales skills are crucial for this role, rehearse how you would handle objections and upsell products to potential customers.
✨Tip Number 3
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare questions to ask during the interview about the hybrid working model and training opportunities. This shows your interest in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Telesales Executive Hybrid.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and skills that align with the Customer Account Manager role. Emphasise your ability to handle calls, manage relationships, and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to Stapleton's. Mention specific examples of how you've successfully managed customer accounts or achieved sales goals in the past.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as strong sales skills, organisational abilities, and experience with CRM systems. Use concrete examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stapleton's
✨Know Your Product
Before the interview, make sure you understand the products or services offered by the company. This will help you answer questions confidently and demonstrate your ability to sell effectively.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully closed sales in the past. Be ready to discuss your strategies for upselling and cross-selling, as these are crucial skills for a Telesales Executive.
✨Demonstrate Communication Skills
Since the role involves handling calls and maintaining customer relationships, practice clear and effective communication. You might be asked to role-play a sales call, so be prepared to showcase your conversational skills.
✨Highlight Your Flexibility
The job requires a hybrid working pattern, so emphasise your adaptability to both home and office environments. Share experiences that illustrate your ability to work independently and as part of a team.
