At a Glance
- Tasks: Service and repair domestic gas heating systems while delivering top-notch customer service.
- Company: Join a supportive and expanding team in a well-established business.
- Benefits: Company van, ongoing training, generous holidays, and pension scheme.
- Other info: Stable employment with opportunities for professional growth and overtime.
- Why this job: Make a real difference by providing effective solutions to customers' heating issues.
- Qualifications: Must have ACS qualifications, Gas Safe Registration, and strong diagnostic skills.
The predicted salary is between 35000 - 40000 £ per year.
We are looking for 5x experienced and customer-focused Domestic Gas Service & Breakdown Engineers to join our expanding team operating across North and West London and also the South East Areas including Reading, Oxford etc.
This is an excellent opportunity for a skilled engineer who takes pride in delivering high-quality workmanship, exceptional customer service, and first-time fixes. Working within a well-established and supportive business, you will be responsible for servicing, fault-finding, and repairing domestic gas heating systems and appliances across a varied housing portfolio.
Key Responsibilities- Carry out annual gas safety inspections and boiler servicing.
- Diagnose and repair faults on domestic gas boilers and central heating systems.
- Attend breakdown appointments and provide effective, customer-focused solutions.
- Complete all job documentation and electronic reports accurately and in a timely manner.
- Ensure compliance with Gas Safety regulations, industry standards, and company procedures.
- Deliver a professional and courteous service to customers at all times.
- Maintain van stock levels, tools, and equipment.
- Participate in the Out-of-Hours call-out rota (retainer and attendance payments applicable).
You will be a motivated and reliable engineer with strong technical knowledge and a commitment to delivering excellent customer service.
Essential Requirements- Current ACS qualifications including CCN1, CENWAT, CKR1 and HTR1.
- Valid Gas Safe Registration.
- Proven experience in domestic gas servicing, repairs and breakdown diagnosis.
- Strong fault-finding and diagnostic skills.
- Full UK Driving Licence.
- Excellent communication and customer service skills.
- Ability to work independently and manage workload effectively.
- Experience working with a wide range of boiler manufacturers.
- Unvented Hot Water qualification.
- Previous experience working within social housing or domestic maintenance contracts.
- Company van and fuel card.
- Mobile phone and tablet.
- Company uniform and PPE.
- Ongoing training and professional development.
- Pension scheme.
- Generous holiday entitlement.
- Overtime opportunities.
- Paid Out-of-Hours call-out rota with retainer and attendance payments.
- Stable, long-term employment with a growing business.
If you are a qualified Domestic Gas Service & Breakdown Engineer looking to join a professional and supportive team, we would like to hear from you. To apply, please submit your CV along with a brief covering email outlining your relevant experience.
Service & Breakdown Engineer in Westminster employer: Stapletech Limited
Join a well-established and supportive business that values high-quality workmanship and exceptional customer service. As a Domestic Gas Service & Breakdown Engineer, you will benefit from ongoing training, a generous holiday entitlement, and a stable work environment in North and West London and the South East. With opportunities for professional growth and a commitment to employee welfare, this company is an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service & Breakdown Engineer in Westminster
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online forums. You never know who might have a lead on that perfect Service & Breakdown Engineer role.
✨Tip Number 2
Show off your skills! If you can, create a portfolio showcasing your previous work or any projects you've completed. This will help potential employers see your expertise in action and set you apart from the competition.
✨Tip Number 3
Prepare for interviews by practising common questions related to gas servicing and breakdowns. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service & Breakdown Engineer in Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in domestic gas servicing and breakdowns. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your ACS qualifications and Gas Safe registration!
Craft a Catchy Cover Email:Your cover email is your chance to make a great first impression! Keep it brief but impactful, mentioning your key experiences and why you’re excited about joining our team. Remember, we love a bit of personality!
Show Off Your Customer Service Skills:Since we’re all about exceptional customer service, make sure to include examples of how you've gone above and beyond for customers in your application. We want to know how you handle tricky situations and ensure customer satisfaction.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Stapletech Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around domestic gas servicing and breakdowns. Be ready to discuss your ACS qualifications and any specific experiences you've had with different boiler manufacturers.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, think of examples where you've gone above and beyond for a customer. Prepare to share stories that highlight your communication skills and how you handle challenging situations.
✨Be Prepared for Practical Questions
Expect some scenario-based questions during the interview. They might ask how you would diagnose a specific fault or handle a breakdown appointment. Practise articulating your thought process clearly and confidently.
✨Dress the Part
Even though it’s a technical role, first impressions matter! Dress smartly and professionally for the interview. It shows that you take the opportunity seriously and respect the company’s standards.
