At a Glance
- Tasks: Service and repair domestic gas heating systems while delivering top-notch customer service.
- Company: Join a supportive and expanding team in a well-established business.
- Benefits: Enjoy a company van, ongoing training, generous holidays, and overtime opportunities.
- Other info: Stable employment with excellent career growth in a dynamic environment.
- Why this job: Make a real difference by providing effective solutions and ensuring safety in homes.
- Qualifications: Must have ACS qualifications, Gas Safe Registration, and strong fault-finding skills.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for 5x experienced and customer-focused Domestic Gas Service & Breakdown Engineers to join our expanding team operating across North and West London and also the South East Areas including Reading, Oxford etc.
This is an excellent opportunity for a skilled engineer who takes pride in delivering high-quality workmanship, exceptional customer service, and first-time fixes. Working within a well-established and supportive business, you will be responsible for servicing, fault-finding, and repairing domestic gas heating systems and appliances across a varied housing portfolio.
Key Responsibilities- Carry out annual gas safety inspections and boiler servicing.
- Diagnose and repair faults on domestic gas boilers and central heating systems.
- Attend breakdown appointments and provide effective, customer-focused solutions.
- Complete all job documentation and electronic reports accurately and in a timely manner.
- Ensure compliance with Gas Safety regulations, industry standards, and company procedures.
- Deliver a professional and courteous service to customers at all times.
- Maintain van stock levels, tools, and equipment.
- Participate in the Out-of-Hours call-out rota (retainer and attendance payments applicable).
You will be a motivated and reliable engineer with strong technical knowledge and a commitment to delivering excellent customer service.
Essential Requirements- Current ACS qualifications including CCN1, CENWAT, CKR1 and HTR1.
- Valid Gas Safe Registration.
- Proven experience in domestic gas servicing, repairs and breakdown diagnosis.
- Strong fault-finding and diagnostic skills.
- Full UK Driving Licence.
- Excellent communication and customer service skills.
- Ability to work independently and manage workload effectively.
- Experience working with a wide range of boiler manufacturers.
- Unvented Hot Water qualification.
- Previous experience working within social housing or domestic maintenance contracts.
- Company van and fuel card.
- Mobile phone and tablet.
- Company uniform and PPE.
- Ongoing training and professional development.
- Pension scheme.
- Generous holiday entitlement.
- Overtime opportunities.
- Paid Out-of-Hours call-out rota with retainer and attendance payments.
- Stable, long-term employment with a growing business.
If you are a qualified Domestic Gas Service & Breakdown Engineer looking to join a professional and supportive team, we would like to hear from you. To apply, please submit your CV along with a brief covering email outlining your relevant experience.
Domestic Gas Service & Breakdown Engineer x5 in Westminster employer: Stapletech Limited
Join a well-established and supportive company that values high-quality workmanship and exceptional customer service. As a Domestic Gas Service & Breakdown Engineer, you will benefit from ongoing training, a generous holiday entitlement, and a stable work environment in North and West London and the South East. With opportunities for professional growth and a commitment to employee well-being, this is an excellent place for skilled engineers to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Gas Service & Breakdown Engineer x5 in Westminster
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your skills and connect with potential employers. Join relevant groups and engage in discussions to get noticed by hiring managers.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to domestic gas servicing. Show off your technical knowledge and customer service skills – they’re looking for someone who can deliver first-time fixes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate engineers like you who are ready to join our team.
We think you need these skills to ace Domestic Gas Service & Breakdown Engineer x5 in Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in domestic gas servicing and repairs. We want to see how your skills match the job description, so don’t be shy about showcasing your ACS qualifications and customer service experience!
Craft a Compelling Cover Email:Your cover email is your chance to shine! Keep it brief but impactful, outlining your key experiences and why you’re the perfect fit for our team. Remember, we love engineers who take pride in their work and deliver exceptional service.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your application reflects your excellent communication skills. Whether it’s in your CV or cover email, let us know how you’ve successfully engaged with customers in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Stapletech Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around domestic gas servicing and fault-finding. Be ready to discuss your ACS qualifications and any specific experiences you've had with different boiler manufacturers.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, think of examples where you've gone above and beyond for a customer. Prepare to share how you handle difficult situations and ensure customer satisfaction.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you would diagnose a specific fault or handle a breakdown call. Practise explaining your thought process clearly and confidently.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the role and the company. You could ask about the team dynamics, ongoing training opportunities, or how they support engineers in their roles.
