At a Glance
- Tasks: Service and repair domestic gas heating systems while delivering top-notch customer service.
- Company: Join a supportive and expanding team in a well-established business.
- Benefits: Company van, mobile phone, ongoing training, generous holiday, and pension scheme.
- Other info: Enjoy stable employment with opportunities for overtime and professional growth.
- Why this job: Make a real difference by providing effective solutions and first-time fixes.
- Qualifications: Must have ACS qualifications, Gas Safe Registration, and strong diagnostic skills.
The predicted salary is between 35000 - 45000 £ per year.
The Opportunity
We are looking for 5x experienced and customer-focused Domestic Gas Service Breakdown Engineers to join our expanding team operating across North and West London and also the South East Areas including Reading, Oxford etc. This is an excellent opportunity for a skilled engineer who takes pride in delivering high-quality workmanship, exceptional customer service, and first-time fixes. Working within a well-established and supportive business, you will be responsible for servicing, fault-finding, and repairing domestic gas heating systems and appliances across a varied housing portfolio.
Key Responsibilities
- Carry out annual gas safety inspections and boiler servicing.
- Diagnose and repair faults on domestic gas boilers and central heating systems.
- Attend breakdown appointments and provide effective, customer-focused solutions.
- Complete all job documentation and electronic reports accurately and in a timely manner.
- Ensure compliance with Gas Safety regulations, industry standards, and company procedures.
- Deliver a professional and courteous service to customers at all times.
- Maintain van stock levels, tools, and equipment.
- Participate in the Out-of-Hours call-out rota (retainer and attendance payments applicable).
About You
You will be a motivated and reliable engineer with strong technical knowledge and a commitment to delivering excellent customer service.
Essential Requirements
- Current ACS qualifications including CCN1, CENWAT, CKR1 and HTR1.
- Valid Gas Safe Registration.
- Proven experience in domestic gas servicing, repairs and breakdown diagnosis.
- Strong fault-finding and diagnostic skills.
- Full UK Driving Licence.
- Excellent communication and customer service skills.
- Ability to work independently and manage workload effectively.
Desirable Qualifications Experience
- Experience working with a wide range of boiler manufacturers.
- Unvented Hot Water qualification.
- Previous experience working within social housing or domestic maintenance contracts.
What We Offer
- Company van and fuel card.
- Mobile phone and tablet.
- Company uniform and PPE.
- Ongoing training and professional development.
- Pension scheme.
- Generous holiday entitlement.
- Overtime opportunities.
- Paid Out-of-Hours call-out rota with retainer and attendance payments.
- Stable, long-term employment with a growing business.
Apply Today
If you are a qualified Domestic Gas Service Breakdown Engineer looking to join a professional and supportive team, we would like to hear from you. To apply, please submit your CV along with a brief covering email outlining your relevant experience.
Service & Breakdown Engineer (Not Specified) employer: Stapletech Limited
Join a well-established and supportive company that values high-quality workmanship and exceptional customer service. As a Service & Breakdown Engineer, you will benefit from ongoing training and professional development, a generous holiday entitlement, and a stable work environment in North and West London and the South East. With opportunities for overtime and participation in an Out-of-Hours call-out rota, this role offers a rewarding career path for motivated engineers looking to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Service & Breakdown Engineer (Not Specified)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your skills and connect with potential employers. Join relevant groups and engage in discussions to get noticed by hiring managers.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to gas servicing and breakdowns. Show off your technical knowledge and customer service skills – they’re looking for someone who can deliver first-time fixes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate engineers like you who are ready to join our team!
We think you need these skills to ace Service & Breakdown Engineer (Not Specified)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in domestic gas servicing and repairs. We want to see how your skills match the role, so don’t be shy about showcasing your ACS qualifications and customer service experience!
Craft a Compelling Cover Email:Your cover email is your chance to shine! Keep it brief but impactful, outlining your key experiences and why you’re the perfect fit for our team. Remember, we love a bit of personality, so let your enthusiasm show!
Be Clear and Concise:When filling out your application, clarity is key. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the point!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our growing team at StudySmarter!
How to prepare for a job interview at Stapletech Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around domestic gas servicing and fault-finding. Be ready to discuss your ACS qualifications and any specific experiences you've had with different boiler manufacturers.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, think of examples where you've gone above and beyond for a customer. Prepare to share stories that highlight your communication skills and how you handle challenging situations.
✨Be Prepared for Practical Questions
Expect some scenario-based questions during the interview. They might ask how you would diagnose a specific fault or handle a breakdown situation. Practise articulating your thought process clearly and confidently.
✨Dress the Part
Even though it’s a technical role, first impressions matter! Dress smartly and professionally for the interview. It shows that you take the opportunity seriously and respect the company’s standards.
