At a Glance
- Tasks: Service and repair domestic gas heating systems while delivering top-notch customer service.
- Company: Join a supportive and expanding team in a well-established business.
- Benefits: Enjoy a company van, ongoing training, generous holidays, and overtime opportunities.
- Other info: Stable employment with excellent career growth in a dynamic environment.
- Why this job: Make a real difference by providing effective solutions and first-time fixes for customers.
- Qualifications: Must have ACS qualifications, Gas Safe Registration, and strong diagnostic skills.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for 5x experienced and customer-focused Domestic Gas Service & Breakdown Engineers to join our expanding team operating across North and West London and also the South East Areas including Reading, Oxford etc. This is an excellent opportunity for a skilled engineer who takes pride in delivering high-quality workmanship, exceptional customer service, and first-time fixes. Working within a well-established and supportive business, you will be responsible for servicing, fault-finding, and repairing domestic gas heating systems and appliances across a varied housing portfolio.
Key Responsibilities
- Carry out annual gas safety inspections and boiler servicing.
- Diagnose and repair faults on domestic gas boilers and central heating systems.
- Attend breakdown appointments and provide effective, customer-focused solutions.
- Complete all job documentation and electronic reports accurately and in a timely manner.
- Ensure compliance with Gas Safety regulations, industry standards, and company procedures.
- Deliver a professional and courteous service to customers at all times.
- Maintain van stock levels, tools, and equipment.
- Participate in the Out-of-Hours call-out rota (retainer and attendance payments applicable).
About You
You will be a motivated and reliable engineer with strong technical knowledge and a commitment to delivering excellent customer service.
Essential Requirements
- Current ACS qualifications including CCN1, CENWAT, CKR1 and HTR1.
- Valid Gas Safe Registration.
- Proven experience in domestic gas servicing, repairs and breakdown diagnosis.
- Strong fault-finding and diagnostic skills.
- Full UK Driving Licence.
- Excellent communication and customer service skills.
- Ability to work independently and manage workload effectively.
Desirable Qualifications & Experience
- Experience working with a wide range of boiler manufacturers.
- Unvented Hot Water qualification.
- Previous experience working within social housing or domestic maintenance contracts.
What We Offer
- Company van and fuel card.
- Mobile phone and tablet.
- Company uniform and PPE.
- Ongoing training and professional development.
- Pension scheme.
- Generous holiday entitlement.
- Overtime opportunities.
- Paid Out-of-Hours call-out rota with retainer and attendance payments.
- Stable, long-term employment with a growing business.
If you are a qualified Domestic Gas Service & Breakdown Engineer looking to join a professional and supportive team, we would like to hear from you. To apply, please submit your CV along with a brief covering email outlining your relevant experience.
Service & Breakdown Engineer in London employer: Stapletech Limited
Join a well-established and supportive team as a Domestic Gas Service & Breakdown Engineer, where your expertise will be valued and rewarded. With a focus on high-quality workmanship and exceptional customer service, you'll benefit from ongoing training, a generous holiday entitlement, and a stable work environment across North and West London and the South East. Our commitment to employee growth and a positive work culture makes us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service & Breakdown Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online forums. You never know who might have a lead on that perfect Service & Breakdown Engineer role.
✨Tip Number 2
Show off your skills! If you can, create a portfolio showcasing your previous work, including any tricky repairs or customer testimonials. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to gas servicing and breakdowns. Be ready to discuss your experience with different boiler manufacturers and how you handle customer service situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate engineers like you who are eager to join our team.
We think you need these skills to ace Service & Breakdown Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a Domestic Gas Service & Breakdown Engineer. Highlight your relevant experience, qualifications, and any specific skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Email:Your cover email should be brief but impactful. Use it to showcase your passion for customer service and your technical expertise. Let us know why you're the perfect fit for our expanding team!
Showcase Your Qualifications:Don’t forget to mention your ACS qualifications and Gas Safe Registration in both your CV and cover email. These are essential for us, and we want to see them front and centre!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Stapletech Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around domestic gas servicing and fault-finding. Be ready to discuss your ACS qualifications and any specific experiences you've had with different boiler manufacturers.
✨Customer Service is Key
Since this role is all about delivering exceptional customer service, think of examples where you've gone above and beyond for a customer. Prepare to share how you handle difficult situations and ensure customer satisfaction.
✨Show Your Problem-Solving Skills
Be prepared to talk through your diagnostic process when it comes to identifying and fixing faults. You might even be asked to solve a hypothetical problem during the interview, so practice explaining your thought process clearly.
✨Get Familiar with Compliance
Understand the Gas Safety regulations and industry standards that are relevant to the role. Being able to discuss how you ensure compliance in your work will show that you take safety seriously and are a responsible engineer.
