At a Glance
- Tasks: Service and repair domestic gas heating systems while delivering top-notch customer service.
- Company: Join a supportive and expanding team in a well-established business.
- Benefits: Company van, mobile phone, ongoing training, generous holidays, and overtime opportunities.
- Other info: Stable employment with excellent career growth in a dynamic environment.
- Why this job: Make a real difference by providing effective solutions and ensuring safety in homes.
- Qualifications: Must have ACS qualifications, Gas Safe Registration, and strong fault-finding skills.
The predicted salary is between 35000 - 45000 £ per year.
The Opportunity
We are looking for 5x experienced and customer-focused Domestic Gas Service Breakdown Engineers to join our expanding team operating across North and West London and also the South East Areas including Reading, Oxford etc. This is an excellent opportunity for a skilled engineer who takes pride in delivering high-quality workmanship, exceptional customer service, and first-time fixes. Working within a well-established and supportive business, you will be responsible for servicing, fault-finding, and repairing domestic gas heating systems and appliances across a varied housing portfolio.
Key Responsibilities
- Carry out annual gas safety inspections and boiler servicing.
- Diagnose and repair faults on domestic gas boilers and central heating systems.
- Attend breakdown appointments and provide effective, customer-focused solutions.
- Complete all job documentation and electronic reports accurately and in a timely manner.
- Ensure compliance with Gas Safety regulations, industry standards, and company procedures.
- Deliver a professional and courteous service to customers at all times.
- Maintain van stock levels, tools, and equipment.
- Participate in the Out-of-Hours call-out rota (retainer and attendance payments applicable).
About You
You will be a motivated and reliable engineer with strong technical knowledge and a commitment to delivering excellent customer service.
Essential Requirements
- Current ACS qualifications including CCN1, CENWAT, CKR1 and HTR1.
- Valid Gas Safe Registration.
- Proven experience in domestic gas servicing, repairs and breakdown diagnosis.
- Strong fault-finding and diagnostic skills.
- Full UK Driving Licence.
- Excellent communication and customer service skills.
- Ability to work independently and manage workload effectively.
Desirable Qualifications Experience
- Experience working with a wide range of boiler manufacturers.
- Unvented Hot Water qualification.
- Previous experience working within social housing or domestic maintenance contracts.
What We Offer
- Company van and fuel card.
- Mobile phone and tablet.
- Company uniform and PPE.
- Ongoing training and professional development.
- Pension scheme.
- Generous holiday entitlement.
- Overtime opportunities.
- Paid Out-of-Hours call-out rota with retainer and attendance payments.
- Stable, long-term employment with a growing business.
Apply Today
If you are a qualified Domestic Gas Service Breakdown Engineer looking to join a professional and supportive team, we would like to hear from you. To apply, please submit your CV along with a brief covering email outlining your relevant experience.
Domestic Gas Service & Breakdown Engineer x5 employer: Stapletech Limited
Join a well-established and supportive company that values high-quality workmanship and exceptional customer service. As a Domestic Gas Service & Breakdown Engineer, you will benefit from ongoing training, a generous holiday entitlement, and a stable work environment in North and West London and the South East. With opportunities for professional development and a commitment to employee growth, this is an excellent place for skilled engineers to thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Gas Service & Breakdown Engineer x5
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online forums. You never know who might have a lead on that perfect Domestic Gas Service & Breakdown Engineer role.
✨Tip Number 2
Show off your skills! If you can, create a portfolio showcasing your previous work or any projects you've completed. This will help potential employers see your expertise in action and how you deliver high-quality workmanship.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to gas servicing and breakdowns. Be ready to discuss your experience with different boiler manufacturers and how you handle customer service situations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Domestic Gas Service & Breakdown Engineer x5
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in domestic gas servicing and repairs. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your ACS qualifications and customer service skills!
Craft a Catchy Cover Email:Your cover email is your chance to make a great first impression! Keep it brief but impactful, mentioning your key experiences and why you’re excited about joining our team. Remember, we love a bit of personality!
Show Off Your Problem-Solving Skills:In your application, highlight specific examples where you've diagnosed and repaired faults effectively. We’re all about first-time fixes, so let us know how you’ve nailed that in the past!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Stapletech Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge before the interview. Be ready to discuss your ACS qualifications and any specific experiences you've had with different boiler manufacturers. This will show that you're not just qualified, but also passionate about your work.
✨Customer Service is Key
Since this role focuses heavily on customer service, think of examples where you've gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your commitment to delivering exceptional service.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like diagnosing a fault or handling a difficult customer. Practise how you would approach these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.
✨Show Your Team Spirit
Even though you'll be working independently, teamwork is still important. Be prepared to talk about how you collaborate with others, whether it's sharing knowledge with colleagues or participating in the out-of-hours call-out rota. This shows that you're a team player who values support and communication.
