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For Companies At a Glance
- Tasks: Lead a dynamic team to drive sales and enhance customer experiences.
- Company: Join Staples, a leader in retail with a strong community focus.
- Benefits: Enjoy competitive pay, great perks, and opportunities for growth.
- Why this job: Make a real impact by building customer loyalty and leading a passionate team.
- Qualifications: 2+ years of retail management experience and a passion for customer service.
- Other info: Immediate hiring with a supportive and inclusive work culture.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Assistant Store Manager role at Staples. Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals.
Responsibilities:
- Provide strong leadership in community, customer service, sales, and team development.
- Ensure that the store culture embodies Staples values and its commitment to the community.
- Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer.
- Develop the team to deliver results through coaching, training, and role playing.
- Attain sales and services goals, profit margins and execution of store operations.
- Establish business cadence for sales readiness.
- Provide direction daily for merchandising opportunities within the store.
- Assist with delegating operational tasks in partnership with the GM.
- Shared responsibility for total store operations and cost control as well as acting as the Floor Leader.
- Champion company initiatives, being adaptable and flexible to change and responsibilities.
Qualifications:
- 2+ years managing a sales team in a retail or services industry.
- Experience managing and coaching a team in a customer-centric, solutions-based environment.
- Must be able to engage and speak to customers and understand their needs.
- Strong communication, organization, planning and adaptability to changing business priorities.
- Ability to review results against business goals and deliver plans for growth and improvement.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to work cooperatively in a high paced and sometimes stressful environment.
- Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously.
Preferred Skills And Experience:
- Experience using financial metrics to track sales progress to drive profitable sales and margins.
- Ability to network and engage with the community.
Employment information:
- Seniority level: Mid-Senior level.
- Employment type: Full-time.
- Job function: Sales and Business Development.
- Industries: Retail Office Equipment.
This description reflects the responsibilities and qualifications for the Assistant Store Manager role and may not include all tasks performed by the employee. It is not intended to imply guarantees of employment or salary beyond stated facts.
Assistant Store Manager in Plymouth employer: Staples
Contact Detail:
Staples Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Assistant Store Manager role. Referrals can seriously boost your chances of landing that interview, so don’t be shy about asking for help.
✨Tip Number 2
Get ready for those interviews by practising common questions. Think about how you’d demonstrate your leadership skills and customer service experience. Role-playing with a friend can help you feel more confident and prepared when it’s your turn to shine.
✨Tip Number 3
Show off your knowledge of Staples and its values during interviews. Make sure you can discuss how you’d embody their commitment to community and customer service. This will show that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Assistant Store Manager position!
We think you need these skills to ace Assistant Store Manager in Plymouth
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading teams. We want to see how you've driven sales and customer engagement in previous roles, so share specific examples that showcase your leadership style.
Emphasise Customer-Centric Experience: Since this role is all about customer service, let us know how you've created positive customer experiences in the past. Use your application to demonstrate your ability to understand customer needs and provide solutions that build loyalty.
Be Authentic and Inclusive: We value a positive and inclusive culture at Staples, so don’t shy away from sharing your approach to team development. Talk about how you foster collaboration and inclusivity within your team, as this will resonate with us.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Staples
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with Staples' products, services, and values. This will help you demonstrate your commitment to customer service and how you can drive sales and engagement in the store.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your experience in coaching and developing team members, as well as how you’ve fostered a positive and inclusive store culture.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and ability to manage conflict. Think of specific situations where you’ve had to adapt to change or resolve issues in a non-confrontational manner.
✨Demonstrate Your Customer-Centric Approach
Be prepared to discuss how you engage with customers and understand their needs. Share examples of how you’ve provided total solutions and built loyalty, which aligns with the role's focus on exceptional customer experiences.
