Print Specialists provide exceptional customer service and solutions to customers\' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.
Job Details:
- Locations: 34 Walkers Brook Dr., Reading, MA, 01867, US (On-site)
- Job Shift: Flex Hours
Benefits:
- Flexible part-time hours, generous paid time off, weekly pay, and career growth opportunities
- Associate discounts on in-store and online merchandise, services, and warranty plans
- Discounts at hundreds of retailers, restaurants, and more
- 401(k) plan with a company match
- Dental and vision insurance
- And many more benefits
- Compensation based on qualifications and experience
Key Responsibilities:
- Greet customers as they enter the Print Solutions department and respond quickly and attentively
- Ask open-ended questions to build relationships and understand customers\' copy print needs
- Use order intake tools to capture project information and offer an appropriate total print solution
- Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
- Ask qualifying questions during consultation to generate potential leads
- Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)
Essential Skills and Experience:
- Able to work a flexible schedule based on the store’s needs
- Able to work with many customers to provide a total solution
- Attention to detail and keen eye to notice quality issues
- Basic computer skills to open, save, and send electronic files, and use Microsoft Word (or similar programs)
- Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment
- Manage conflict in a reasonable, non-confrontational, and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously
Staples does not sponsor applicants for work visas for this position.
About Us:
The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.
Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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StudySmarter Expert Advice🤫
We think this is how you could land Retail Print Sales Specialist in Reading
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Staples Stores, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Staples Stores that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Staples Stores will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Staples Stores and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Staples Stores
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Staples Stores, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Staples Stores!
