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- Tasks: Lead complex programmes to enhance customer outcomes and reduce operational risk.
- Company: Dynamic financial services firm focused on innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact in a highly visible role with senior leaders.
- Qualifications: Experience in programme delivery within regulated financial services and strong leadership skills.
- Other info: Join a supportive team that values continuous improvement and collaboration.
The predicted salary is between 43200 - 72000 £ per year.
This Programme Manager will lead a large scale programme aligned to UK Operations, supporting initiatives linked to Consumer Duty and the strengthening of the Risk and Controls Framework. You will work directly with the Chief Operating Officer and senior leaders across Sales, Service, Performance and Planning, and Assurance and Controls to deliver a coordinated set of actions that improve customer outcomes and reduce operational risk. The role requires someone who has led complex programmes across regulated Financial Services, especially those involving contact centres, outsourced operations and large headcount environments. This is a highly visible position where you will connect multiple workstreams, align delivery, manage dependencies and ensure the organisation meets its regulatory, customer and operational commitments.
Key requirements
- Deep experience in programme delivery across FS, ideally from T1 Banking, Insurance or Consultancy
- Understanding of Consumer Duty regulations gained through working on change programmes aligned to this
- Expertise in both Agile and Waterfall delivery methods
- Strong process and organisational change background
- Experience with Agile tooling such as JIRA and Confluence
- Ability to influence and collaborate across senior leadership
Key responsibilities
- Lead complex programmes that span multiple pillars and domains
- Partner with senior leaders to shape strategic direction
- Develop programme plans and governance frameworks
- Identify bottlenecks and remove barriers to delivery
- Drive cross functional collaboration and transparency
- Provide SteerCo reporting and maintain programme controls
- Mentor delivery teams and promote continuous improvement
Programme Manager employer: Stanton House
Contact Detail:
Stanton House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Manager
✨Tip Number 1
Network like a pro! Reach out to connections in the financial services sector, especially those who have experience with programme management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Consumer Duty regulations and Agile methodologies. We recommend creating a cheat sheet of key points to discuss, so you can impress the interviewers with your expertise.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've successfully led complex programmes and collaborated with senior leaders. This will demonstrate that you're the right fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Programme Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Programme Manager role. Highlight your experience in leading complex programmes, especially in regulated Financial Services. We want to see how your background aligns with the key requirements mentioned in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your expertise in Agile and Waterfall delivery methods, and how you've influenced senior leadership in past roles.
Showcase Your Achievements: When detailing your experience, focus on achievements rather than just responsibilities. Use metrics where possible to illustrate how you’ve improved customer outcomes or reduced operational risk in previous roles. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Stanton House
✨Know Your Programme Management Inside Out
Make sure you brush up on your programme management skills, especially in the context of Financial Services. Be ready to discuss your experience with both Agile and Waterfall methodologies, and how you've successfully led complex programmes in regulated environments.
✨Understand Consumer Duty Regulations
Familiarise yourself with Consumer Duty regulations and be prepared to share examples of how you've implemented these in past roles. This will show that you not only understand the requirements but can also apply them effectively in a practical setting.
✨Showcase Your Leadership Skills
Since this role involves working closely with senior leaders, think about times when you've influenced decision-making or collaborated across teams. Prepare specific examples that highlight your ability to drive cross-functional collaboration and manage dependencies.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving skills. Think about potential bottlenecks in programme delivery and how you would address them. This will demonstrate your proactive approach and ability to remove barriers to success.
