Stanton House is assisting a high-growth, international B2B SaaS business to appoint an Interim Head of Customer Success. You will lead a 35-person global CS organisation, delivering stability while guiding commercial transformation and embedding best practices across renewals, retention and customer health.
The role requires hands-on leadership, low ego and high EQ, with experience implementing AI-enabled CS workflows and data-driven decision-making.
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Interim Head of Customer Success — Global SaaS Leader in London employer: Stanton House
Stanton House is an exceptional employer, offering a dynamic work environment in the heart of Central London where innovation thrives. With a strong focus on employee growth, the company provides opportunities for professional development alongside competitive benefits, including equity options. The collaborative culture within the Customer Success team ensures that every Data Scientist can make a meaningful impact while enjoying the vibrant atmosphere of London.
