At a Glance
- Tasks: Lead IT operations and service delivery across multiple sites in a cloud-based environment.
- Company: Fast-growing multi-site business focused on technology and operational excellence.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Join a team where technology is key to performance and customer satisfaction.
- Why this job: Shape the future of IT operations and enhance user experience in a tech-driven company.
- Qualifications: Experience in IT operations, managing service providers, and strong communication skills.
The predicted salary is between 60000 - 80000 € per year.
Stanton House are partnering with a fast-growing, multi-site business to appoint an IT Operations Manager into a newly evolving technology function. This is a broad and highly visible role, ideal for someone who enjoys building operational maturity within a modern cloud-based environment. Working closely with the leadership team and CTO, you will take ownership of IT operations across the business, ensuring technology services are reliable, secure and scalable as the organisation continues to grow.
The environment is heavily SaaS-driven, with much of the operational support outsourced to a managed service provider, so this role is less about hands-on infrastructure engineering and more about owning end-to-end service delivery, supplier management, operational improvement and cyber security maturity.
Key responsibilities will include:
- Owning day-to-day IT operations and service delivery across multiple sites
- Managing third-party IT service providers and ensuring strong SLA performance
- Overseeing the operational management of cloud-based platforms, end-user technology and core business systems
- Supporting the identification, implementation and transition of new SaaS solutions into BAU support
- Developing strong incident, problem and change management processes across interconnected business systems
- Building and improving cyber security operations and contributing to a longer-term security roadmap
- Working closely with technology and business stakeholders to improve user experience and operational reliability
- Developing a strong understanding of how systems, services and data flows join up across the wider organisation
We are looking for candidates who bring:
- Proven experience within IT Operations, IT Service Delivery or Technology Operations leadership roles
- Strong experience managing MSPs, SaaS vendors and outsourced technology services
- Experience operating within cloud-first environments and managing multiple business-critical platforms
- A strong understanding of IT service management and operational governance
- Good cyber security operational awareness, including vulnerability management and endpoint security
- The ability to operate broadly across systems, services and operational processes rather than within a narrow technical specialism
- Strong stakeholder management and communication skills within fast-paced environments
- Experience within property, hospitality, retail, student accommodation or other multi-site operational businesses will be prioritised.
This is an excellent opportunity to join a growing business where technology is becoming increasingly important to operational performance and customer experience, with genuine scope to shape and mature the IT operations capability over time.
Information Technology Manager in London employer: Stanton House
Join a dynamic and fast-growing multi-site business as an Information Technology Manager, where you will play a pivotal role in shaping the IT operations within a modern cloud-based environment. Our company fosters a collaborative work culture that prioritises employee growth and development, offering opportunities to enhance your skills in IT service delivery and cyber security. With a focus on operational excellence and a commitment to innovation, we provide a supportive atmosphere that values your contributions and encourages you to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work in similar roles or companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in IT operations. This gives potential employers a tangible sense of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company’s tech stack and recent developments. Tailor your answers to highlight how your experience aligns with their needs, especially in managing SaaS solutions and operational improvements.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Information Technology Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of IT Operations Manager. Highlight your experience with SaaS, MSPs, and cloud environments. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about IT operations and how you can contribute to our growing business. Keep it engaging and relevant to the job description.
Showcase Your Achievements:Don’t just list your responsibilities; show us what you've achieved in previous roles. Use metrics where possible to demonstrate your impact on service delivery and operational improvements.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Stanton House
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest cloud technologies and SaaS solutions. Brush up on your knowledge of IT service management and operational governance, as these will be key topics during your interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing IT operations and third-party service providers. Be ready to discuss how you've improved service delivery and operational maturity in previous roles.
✨Understand the Business Context
Research the company’s industry and its specific challenges. Knowing how technology impacts operational performance in sectors like property or hospitality will help you connect your experience to their needs.
✨Communicate Clearly and Confidently
Practice articulating your thoughts on complex IT concepts in a way that’s easy to understand. Strong stakeholder management skills are crucial, so demonstrate your ability to communicate effectively with both technical and non-technical audiences.
