Role: Programme Manager
Duration: 24 months Fixed Term Contract
Salary: Β£75,000
Location: Remote with occasional visits of client`s London office
Stanton House is working with a non for profit organisation that is embarking on a major technology transformation, including new CRM system. As a CRM Programme Manager you will be leading the successful delivery of this programme β overseeing planning, governance, supplier management, risk mitigation, staff engagement, and benefits realisation. The role will ensure the CRM and related systems are delivered to a high standard, on time, and with measurable impact.
Key Responsibilities
- Lead the definition, delivery, and governance of the CRM implementation programme.
- Collaborate with senior leaders, technology teams, and suppliers to deliver agreed outcomes.
- Manage programme plans, budgets, risks, and reporting to governance boards.
- Coordinate cross-functional work on process design, data migration, testing, and go-live.
- Ensure compliance with cyber security, data protection, and quality standards.
- Communicate programme aims and benefits to staff and stakeholders.
- Support a smooth transition to new systems and working practices.
- Line manage a junior Project Manager.
Skills & Experience
- Proven experience delivering complex end to end CRM programmes.
- Strong project and programme management skills using recognised methodologies.
- Experience managing suppliers, budgets, and governance reporting.
- Ability to translate business needs into technical requirements and ensure delivery quality.
- Qualifications in PRINCE2, MSP, Agile, or Change Management.
- Knowledge of CRM platforms, data migration, and integration tools.
- Experience in large or membership-based organisations.
- Strong communication and stakeholder management skills.
Contact Detail:
Stanton House Recruiting Team