At a Glance
- Tasks: Lead complex programmes to enhance customer outcomes and reduce operational risk.
- Company: Dynamic financial services firm with a focus on innovation and collaboration.
- Benefits: Competitive salary, professional development, and opportunities for career advancement.
- Why this job: Make a real impact in a highly visible role while working with senior leaders.
- Qualifications: Experience in programme delivery within regulated Financial Services and strong leadership skills.
- Other info: Join a fast-paced environment with opportunities for mentorship and continuous improvement.
The predicted salary is between 36000 - 60000 Β£ per year.
This Programme Manager will lead a large scale programme aligned to UK Operations, supporting initiatives linked to Consumer Duty and the strengthening of the Risk and Controls Framework. You will work directly with the Chief Operating Officer and senior leaders across Sales, Service, Performance and Planning, and Assurance and Controls to deliver a coordinated set of actions that improve customer outcomes and reduce operational risk.
The role requires someone who has led complex programmes across regulated Financial Services, especially those involving contact centres, outsourced operations and large headcount environments. This is a highly visible position where you will connect multiple workstreams, align delivery, manage dependencies and ensure the organisation meets its regulatory, customer and operational commitments.
Key requirements- Deep experience in programme delivery across FS, ideally from T1 Banking, Insurance or Consultancy
- Expertise in both Agile and Waterfall delivery methods
- Strong process and organisational change background
- Experience with Agile tooling such as JIRA and Confluence
- Ability to influence and collaborate across senior leadership
- Lead complex programmes that span multiple pillars and domains
- Partner with senior leaders to shape strategic direction
- Develop programme plans and governance frameworks
- Identify bottlenecks and remove barriers to delivery
- Drive cross functional collaboration and transparency
- Provide SteerCo reporting and maintain programme controls
- Mentor delivery teams and promote continuous improvement
Programme Manager in City of London employer: Stanton House
Contact Detail:
Stanton House Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Programme Manager in City of London
β¨Tip Number 1
Network like a pro! Reach out to connections in the industry, especially those who work in Financial Services. A friendly chat can lead to insider info about job openings or even a referral.
β¨Tip Number 2
Prepare for interviews by practising common questions related to programme management and your experience with Agile and Waterfall methods. We recommend role-playing with a friend to boost your confidence!
β¨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've led complex programmes and improved customer outcomes. We want to see your impact!
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Programme Manager in City of London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV speaks directly to the Programme Manager role. Highlight your experience in leading complex programmes, especially in regulated Financial Services. We want to see how your background aligns with our needs!
Showcase Your Skills: Donβt just list your skills; demonstrate them! Use examples from your past roles where youβve successfully used Agile and Waterfall methods. We love seeing how youβve influenced senior leadership and driven change.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why youβre passionate about this role and how you can contribute to improving customer outcomes. Make it personal and engaging β we want to get to know you!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you donβt miss any important updates. Plus, itβs super easy!
How to prepare for a job interview at Stanton House
β¨Know Your Programme Management Inside Out
Make sure you brush up on your programme management skills, especially in the context of Financial Services. Be ready to discuss your experience with both Agile and Waterfall methodologies, and how you've successfully led complex programmes in regulated environments.
β¨Showcase Your Leadership Skills
This role involves working closely with senior leaders, so be prepared to share examples of how you've influenced and collaborated with them in the past. Highlight specific instances where your leadership made a difference in project outcomes or team dynamics.
β¨Be Ready to Discuss Tools and Techniques
Familiarise yourself with Agile tooling like JIRA and Confluence. Be ready to explain how you've used these tools to manage projects effectively, streamline processes, and enhance team collaboration.
β¨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially around identifying bottlenecks and removing barriers to delivery. Think of real-life scenarios where you faced challenges and how you overcame them, as this will demonstrate your capability to drive cross-functional collaboration.