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For Companies At a Glance
- Tasks: Manage client accounts, chase payments, and resolve queries in a dynamic finance team.
- Company: Join Stantec, a global leader in sustainable community development.
- Benefits: Flexible part-time hours, collaborative culture, and opportunities for growth.
- Why this job: Make a real impact while building relationships and enhancing your finance skills.
- Qualifications: Experience in credit control and strong communication skills are essential.
- Other info: Inclusive workplace committed to supporting diverse talent.
The predicted salary is between 13 - 16 ÂŁ per hour.
Are you an organised, proactive, and relationship‑driven finance professional? We’re looking for a Credit Controller (Part time) to join our collaborative Finance team and play a key role in ensuring timely payment of invoices while delivering an exceptional service to both internal and external clients.
As part of our Credit Control team (12 people across Reading and Bristol), you’ll take ownership of your own portfolio of client accounts. You’ll build strong relationships, resolve queries efficiently, and help maintain healthy cashflow across the business. This role is perfect for someone who enjoys problem‑solving, communicating confidently, and working collaboratively in a fast‑paced environment.
What You’ll Be Doing
- Proactively chasing clients for payment via phone and email
- Handling and resolving client queries promptly
- Setting up new client accounts following credit checks
- Building strong working relationships with internal teams
- Issuing monthly statements and chase letters
- Sending letter‑before‑action (LBA) notices when required
- Escalating non‑responsive accounts to your supervisor
- Participating in monthly credit meetings
- Supporting other duties as required by the business
About You
- Experience in credit control and a willingness to learn new systems
- Strong communication skills and a confident telephone manner
- A collaborative team player
- Highly organised with good attention to detail
- Comfortable working in the office on a hybrid basis
About Stantec
The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities.
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression.
If you are excited by this role but worry that your experience doesn’t exactly align, we encourage you to apply. At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all.
Credit Controller (Part-Time) in Reading employer: Stantec
Contact Detail:
Stantec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (Part-Time) in Reading
✨Tip Number 1
Get to know the company before your interview! Research Stantec's values and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of client interaction, being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples from your past experience where you successfully resolved client queries or improved processes. This will demonstrate your proactive approach!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in joining the Stantec team.
We think you need these skills to ace Credit Controller (Part-Time) in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your credit control experience and any relevant achievements to show us you’re the perfect fit for our Finance team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re interested in the Credit Controller role. Share specific examples of how you've built relationships and resolved queries in previous roles, as this will resonate with our collaborative culture.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use a friendly tone and demonstrate your confident telephone manner through your writing style.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process.
How to prepare for a job interview at Stantec
✨Know Your Numbers
Brush up on your credit control knowledge and be ready to discuss your experience with managing client accounts. Be prepared to share specific examples of how you've successfully chased payments or resolved queries in the past.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with clients, practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios with a friend to get comfortable with handling difficult conversations.
✨Demonstrate Your Organisational Skills
Prepare to talk about how you manage your workload and prioritise tasks. Bring examples of tools or methods you use to stay organised, as this will show that you can handle the fast-paced environment they mentioned.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask them about their experiences at Stantec and express genuine interest in the team dynamics. This will highlight your relationship-driven approach, which is key for the role.
