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- Tasks: Be the friendly face of our care home, welcoming visitors and managing calls.
- Company: Join Welford Healthcare Ltd, a caring community-focused organisation.
- Benefits: Earn £12.21 per hour with part-time hours for a great work-life balance.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Previous receptionist or customer service experience is preferred.
- Other info: Enjoy a supportive workplace culture with opportunities for professional growth.
The predicted salary is between 12 - 13 £ per hour.
Location: Stanshawes Care Home
Salary: £12.21 per Hour
Contract Type: Part-time, Permanent - (Every Friday ONLY - 9 am -5pm)
About Welford Healthcare Ltd
At Welford Healthcare Ltd, we are dedicated to delivering exceptional care and support to our community. Our Stanshawes Care Home is a warm and welcoming environment where every team member plays a vital role in ensuring the wellbeing and comfort of our residents. We are looking for a friendly and organised Receptionist to join our team and help us maintain the high standards of service we pride ourselves on.
The Role
As the Receptionist at Stanshawes Care Home, you will be the first point of contact for visitors, residents, and staff. Your role is pivotal in creating a positive and professional atmosphere, supporting the smooth day-to-day running of the care home. This is a part-time, permanent position offering a competitive salary of £12.21 per hour.
Key Responsibilities
- Welcoming and greeting visitors, residents, and contractors with warmth and professionalism.
- Managing incoming calls efficiently, responding to enquiries, and directing calls to the appropriate person or department.
- Maintaining the reception area to ensure it is tidy and inviting at all times.
- Handling incoming and outgoing mail and deliveries promptly and securely.
- Maintaining accurate records, including visitor logs and appointment schedules.
- Providing administrative support, such as data entry, filing, and document preparation.
- Supporting staff with general enquiries and liaising with healthcare professionals as required.
- Adhering to all health and safety policies and safeguarding procedures to ensure a safe environment for residents and staff.
- Assisting Admin Manager with recruitments, residents' personal allowance, staff training, and general office duties.
Qualifications and Skills
- Previous experience in a receptionist or customer service role, preferably within Health, Nursing & Social Care or a related sector.
- Excellent communication and interpersonal skills with a friendly and approachable manner.
- Strong organisational skills and the ability to multitask effectively.
- Proficient in using telephone systems, Microsoft Office suite, and basic IT applications.
- Attention to detail and commitment to confidentiality and data protection.
- Ability to work independently and as part of a team in a busy environment.
- Understanding of the importance of safeguarding vulnerable adults is highly desirable.
Benefits
- Competitive hourly wage of £12.21 per hour.
- Part-time hours offering a good work-life balance.
- Permanant contract providing job security.
- Supportive and inclusive workplace culture.
- Opportunities for professional development and training within the care sector.
- Employee wellbeing initiatives and access to healthcare support.
How to Apply
If you are a warm, organised, and reliable individual looking to contribute to a caring and professional environment, we would love to hear from you. Please submit your CV and a brief cover letter outlining your suitability for the role via our company careers page or through the job board where you found this listing.
Join Welford Healthcare Ltd and make a difference in the lives of our residents every day!
RECEPTIONIST in Yate employer: Stanshawes Care
Contact Detail:
Stanshawes Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RECEPTIONIST in Yate
✨Tip Number 1
First things first, make sure you know the company inside out. Check out Welford Healthcare's values and mission. When you walk into that interview, you want to show them you’re not just any candidate, but someone who truly gets what they’re about.
✨Tip Number 2
Practice your greeting! As a Receptionist, you’ll be the face of the care home. Nail that first impression by rehearsing a warm and professional welcome. It’s all about making visitors feel at home right from the start.
✨Tip Number 3
Get ready for some situational questions. They might ask how you’d handle a busy phone line or an upset visitor. Think of examples from your past experiences where you’ve shown your organisational skills and ability to multitask. We want to see that you can keep calm under pressure!
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, if you haven’t already, apply through our website for a smoother process!
We think you need these skills to ace RECEPTIONIST in Yate
Some tips for your application 🫡
Craft a Warm Cover Letter: When writing your cover letter, make sure to reflect the friendly and professional vibe we cherish at Stanshawes Care Home. Share a bit about your personality and why you’re excited to join our team!
Tailor Your CV: Don’t just send out the same CV for every job! Highlight your relevant experience in customer service or reception roles, especially if it’s in health or social care. We want to see how you can bring your skills to our care home.
Show Off Your Organisational Skills: As a Receptionist, being organised is key! In your application, mention any specific examples of how you've managed tasks or kept things running smoothly in previous roles. We love a good multitasker!
Apply Through Our Website: We encourage you to apply directly through our company careers page. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Stanshawes Care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist at Stanshawes Care Home. Familiarise yourself with the key tasks like managing calls, greeting visitors, and maintaining records. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for many. Practice how you can convey warmth and professionalism in your responses. Think of examples from your past experiences where you've successfully handled customer interactions or resolved issues, as this will highlight your interpersonal skills.
✨Prepare for Common Questions
Anticipate questions related to your experience in customer service and your understanding of safeguarding vulnerable adults. Prepare thoughtful answers that reflect your skills and commitment to providing excellent care. This will show that you're not just looking for any job, but that you're genuinely interested in contributing to the care home environment.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A neat appearance will reinforce your commitment to the role and the standards expected at Welford Healthcare Ltd. Remember, you're applying for a position where you'll represent the care home, so looking the part is essential.
