At a Glance
- Tasks: Coordinate repairs, manage schedules, and ensure safety compliance for our engineering team.
- Company: Join Stannah, a family-owned leader in lifts and accessibility solutions.
- Benefits: Enjoy a competitive salary, holiday scheme, pension, and health cash plan.
- Other info: Be part of a diverse team in a supportive and inclusive environment.
- Why this job: Make a real difference by improving access and independence for people.
- Qualifications: Previous admin experience and strong interpersonal skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Business Division: Lifts Distribution and Service
Employment Type: Permanent
Company Description
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. Today, Stannah is a global business known for our stairlifts, lifts, escalators, and homelifts, as well as maintenance and repair services.
Job Description
Are you an experienced Administrator ready for your next challenge? Warrington Service Branch has an exciting opportunity for an administrator to join their team as a Repairs Coordinator. You will collaborate closely with managers to assist in overseeing engineers and subcontractors, supporting the field management team in achieving the branch's objectives for major and minor repairs, ensuring targets, goals, and deadlines are met. Your role will encompass all aspects of project delivery, including health and safety, workforce coordination, and customer service.
It is essential to have previous administration experience within a busy office environment. You will have the ability to plan, prioritise workloads, and are capable of interpreting and reporting accurate data. The ideal candidate will have strong interpersonal skills, with the ability to interact professionally with our customers across all levels of the organisation, taking ownership of queries through to resolution.
Working hours: 08:00 - 16:45 Monday to Thursday and 08:00 - 15:45 Friday
Repair Coordinator Responsibilities:
- Assist with planning, allocation, and safety compliance for repair work, including risk assessments and method statements.
- Ensure proper use of compliance processes, PPE adherence, and organise engineers’ equipment and documentation.
- Attend site meetings, write reports, and alert the Field Repair Manager to potential issues or delays.
- Oversee the completion of repair works, manage payment milestones, invoicing, and procurement of materials.
- Investigate accidents/near-misses, prepare contract variation quotes, and handle any additional tasks as assigned by senior management.
NVQ in Administration is desirable or previous proven experience.
Additional Information
If you have previous experience working as a Branch Administrator or in a similar role such as Service Coordinator, Repair Coordinator, or Customer Service Administrator, and are looking for a Repair Coordinator job in Warrington, please click the "Apply Now" button or contact us for further information.
Benefits Include:
- Market Aligned Salary, paid on a monthly basis
- Holiday scheme to buy extra days’ annual leave
- Pension Scheme. Matched contribution/salary sacrifice
- SimplyHealth Cash Plan. Allows you to claim towards health costs, such as dental, optical, physiotherapy, chiropody treatments, and more
- Life Assurance Scheme
- Long Service award scheme, with holiday benefit
- Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
- Employee Assistance Programme. A workplace initiative to support and enhance well-being
- Enhanced maternity and paternity provision
- Free parking
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!
We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available.
Repair Coordinator in Warrington employer: Stannah
Stannah is an exceptional employer, offering a supportive and inclusive work culture where employees are valued as the heart of the business. Located in Warrington, the role of Repair Coordinator provides opportunities for professional growth, competitive benefits including a market-aligned salary, enhanced leave options, and a comprehensive health plan, all while contributing to a legacy of improving access and independence for individuals through innovative engineering solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Repair Coordinator in Warrington
✨Tip Number 1
Get to know the company! Research Stannah and its products, especially their lifts and escalators. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Repair Coordinator. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to administration and project coordination. Think about examples from your past work that demonstrate your skills in planning, prioritising, and problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Stannah team. Good luck!
We think you need these skills to ace Repair Coordinator in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Repair Coordinator role. Highlight your previous administration experience and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your experience aligns with our values at Stannah. Keep it concise but impactful!
Showcase Your Interpersonal Skills:Since this role involves interacting with customers and colleagues, make sure to highlight your strong interpersonal skills in your application. We love candidates who can communicate effectively and build relationships!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Stannah
✨Know Your Stuff
Before the interview, make sure you understand Stannah's products and services, especially in relation to lifts and repairs. Familiarise yourself with their history and values, as this will show your genuine interest in the company.
✨Show Off Your Admin Skills
Since the role requires strong administrative skills, be ready to discuss your previous experience in busy office environments. Prepare examples of how you've successfully managed workloads, prioritised tasks, and ensured compliance with processes.
✨Communicate Like a Pro
As a Repair Coordinator, you'll need to interact with various stakeholders. Practice articulating your thoughts clearly and professionally. Think of scenarios where you've resolved customer queries or collaborated with teams to achieve goals.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding health and safety compliance or project delivery. Think of specific instances where you've handled challenges effectively and be ready to share those stories.
