At a Glance
- Tasks: Join us as a Service Engineer, servicing stairlifts and ensuring customer satisfaction.
- Company: Stannah is a family-owned company dedicated to improving mobility and independence for all.
- Benefits: Enjoy competitive pay, profit sharing, extra holiday options, and health cash plans.
- Other info: We promote diversity and inclusivity, welcoming applicants from all backgrounds.
- Why this job: Be part of a supportive team that values your contributions and offers growth opportunities.
- Qualifications: NVQ Level 2 in Lift Engineering or equivalent experience in electrical/mechanical engineering required.
The predicted salary is between 30000 - 42000 £ per year.
- Business Division: Lifts Distribution and Service
- Employment Type : Permanent
- Referral Bonus: Yes
Company Description
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.
Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.
Job Description
Service Engineer Jobs in South East London at Stannah - Join Our Team!
Salary Up to £52,000 (incl OTE) based on skills and experience level.
We are looking for an experienced Service Engineer who has Stairlift experience to cover a route across South East London
As a Service Engineer at Stannah, you will play a vital role in keeping our customers moving in their own homes which is a passion of ours.
This is a fantastic opportunity to join the Orpington Service Branch where you will be responsible for servicing and repair of stairlifts, micro-lifts and goods lifting equipment.
We believe in taking care of our people, ensuring each one feels valued and recognised for the part they play in making this business a success. There are plenty of opportunities to develop skill sets and progress into new challenges within the company.
Our ideal candidate would be qualified with an NVQ Level 2 Lift Engineering (or equivalent) or have transferable electrical/mechanical engineering experience.
All our Service Engineers are equipped with company van, mobile phone and tablet, therefore a valid UK driving licence along with a clean DBS are essential for this role.
You will be required to participate in our on-call rota and in return, you will receive a competitive standby allowance and call-out payment on top of a competitive base salary.
Working Hours: 8.00am - 4.45pm Mon - Thurs and 8.00am - 3.45pm Friday.
- Servicing, minor repairs and call out visits on disabled aid products, micro-lifts and goods lifts
- Ensure a high standard of service and customer care is maintained
- NVQ level 2 in Lift Engineering or equivalent is desirable.
- Excellent mechanical and electrical engineering knowledge is essential
Additional Information
Benefits Include:
- Competitive Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
- Holiday scheme to buy extra days’ annual leave
- Pension Scheme. Matched contribution/salary sacrifice
- SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
- Life Assurance Scheme
- Long Service award scheme, with holiday benefit
- Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
- Employee Assistance Programme. A workplace initiative to support and enhance well-being
- Company Sick Pay
- Enhanced maternity and paternity provision
#LDS
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.
We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect.Our employees are the heart of our business.
We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!
We reserve the right to close this vacancy early if we receive high numbers of applications for the role.
Appropriate right to work must be held by applicants. Sponsorship is not available.
#J-18808-Ljbffr
Service Engineer in London employer: Stannah
Stannah is an exceptional employer, offering a supportive and family-oriented work culture in Salisbury. With competitive compensation, profit-sharing opportunities, and comprehensive health plans, employees are encouraged to grow and thrive in their roles as Lift Repair Engineers. The autonomy on-site allows for meaningful work, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in London
✨Tip Number 1
Familiarise yourself with Stannah's products and services, especially stairlifts and goods lifting equipment. Understanding the specifics of what you’ll be working on will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Network with current or former employees of Stannah, particularly those in engineering roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your hands-on experience with mechanical and electrical systems. Be ready to share specific examples of past projects or repairs you've completed, as this will demonstrate your practical knowledge and problem-solving skills.
✨Tip Number 4
Highlight your commitment to customer service in your conversations. Since the role involves ensuring high standards of service and care, showcasing your dedication to customer satisfaction will resonate well with the values of Stannah.
We think you need these skills to ace Service Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially any work related to stairlifts or similar equipment. Emphasise your NVQ Level 2 in Lift Engineering or any transferable skills in electrical and mechanical engineering.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for helping customers and your commitment to high standards of service. Mention specific experiences that demonstrate your problem-solving skills and customer care.
Highlight Relevant Qualifications:Clearly list your qualifications, particularly your NVQ Level 2 in Lift Engineering or equivalent. If you have any additional certifications or training, be sure to include those as well.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Engineer role.
How to prepare for a job interview at Stannah
✨Showcase Your Technical Skills
As a Service Engineer, it's crucial to demonstrate your mechanical and electrical engineering knowledge. Be prepared to discuss specific experiences with stairlifts or similar equipment, and highlight any relevant qualifications like your NVQ Level 2 in Lift Engineering.
✨Emphasise Customer Care
Stannah values high standards of service and customer care. During the interview, share examples of how you've gone above and beyond for customers in previous roles, showcasing your commitment to ensuring their satisfaction.
✨Discuss Your Problem-Solving Abilities
Service Engineers often face unexpected challenges. Prepare to talk about situations where you've successfully diagnosed and resolved issues with equipment, demonstrating your analytical skills and ability to think on your feet.
✨Be Ready for Practical Questions
Expect technical questions or scenarios related to servicing and repairing lifts. Brush up on common issues and solutions, and be ready to explain your thought process when tackling these problems during the interview.
