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- Tasks: Lead a team of Lift Engineers to ensure operational excellence and exceptional service.
- Company: Join Stannah, a family-owned leader in the global lift market since 1867.
- Benefits: Enjoy competitive salary, profit share bonuses, 25 days holiday, and more perks.
- Why this job: Shape your career in a supportive environment focused on innovation and safety.
- Qualifications: Experience in the lift industry or similar service roles is essential.
- Other info: Full UK driving license required; travel throughout London & South East expected.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Lift Manager to join our well-established Dartford Branch. Stannah is a proud leader of the global lift market. We are focused on the future; keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever-changing demands the world presents. As the Field Service Manager, you will play a pivotal role in driving operational excellence and exceeding business goals. Day to day you’ll lead a team of skilled Lift Engineers working on industrial lifts. Guiding them towards successfully achieving our Business Plan targets for Planned Preventative Maintenance (PPM), LOLER defects, and call-outs within our branch’s designated area. You’ll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This job is a great opportunity for an experienced Lift Manager or Lift Engineer looking to progress into a management role. The successful candidate will be based from our Dartford Service Branch, however, travel throughout the London & South East is to be expected therefore a full UK driving licence is essential. You will receive a competitive salary and benefits package which includes a company car/car allowance Job Responsibilities: Efficiently plan Lift Engineer workloads Manage absence, performance, and appraisals for the team. Ensure compliance with all Health and Safety procedures. Conduct risk assessments and method statements Carry out regular site monitoring Maintain relationships with customers, addressing any queries and complaints Maintain credit control logs and CRM Job Requirements: Previous experience working within the lift industry or similar service industry with transferable skills is essential Relevant technical or management qualifications would be desirable This Lift Manager job would be suitable for someone who has previously worked as a Field Service Manager, Lift Service Manager, Lift Repair Manager, Lift Service Supervisor or similar. Company Information: Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Competitive Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days’ annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Free parking Company Vehicle or Car Allowance We reserve the right to close this vacancy early if we receive high numbers of applications for the role. #MandRDartford
Service and Repair Manager (Lift Experience Required) employer: Stannah
Contact Detail:
Stannah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Repair Manager (Lift Experience Required)
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in the lift industry. Being knowledgeable about cutting-edge safety and innovation will not only impress us but also show your commitment to operational excellence.
✨Tip Number 2
Highlight your leadership skills and experience in managing teams. We value candidates who can inspire and guide their team towards achieving business goals, so be ready to share examples of how you've successfully led a team in the past.
✨Tip Number 3
Prepare to discuss your approach to compliance with Health and Safety standards. We take this seriously, and demonstrating your understanding of risk assessments and method statements will set you apart from other candidates.
✨Tip Number 4
Showcase your customer relationship management skills. We want someone who can maintain strong relationships with customers and effectively address any queries or complaints, so think of specific instances where you've excelled in this area.
We think you need these skills to ace Service and Repair Manager (Lift Experience Required)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Lift Manager position. Understand the key responsibilities and requirements, especially the importance of experience in the lift industry and management skills.
Tailor Your CV: Customize your CV to highlight relevant experience in the lift industry or similar service sectors. Emphasize any previous roles as a Field Service Manager or similar positions that demonstrate your leadership and operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the lift industry and your management experience. Mention specific achievements that align with the company's goals, such as improving service delivery or enhancing team performance.
Highlight Safety Compliance: Since the role emphasizes Health and Safety standards, be sure to include any relevant certifications or experiences that demonstrate your commitment to safety compliance and risk assessment in your application.
How to prepare for a job interview at Stannah
✨Show Your Lift Industry Knowledge
Make sure to highlight your experience in the lift industry or similar service sectors. Be prepared to discuss specific challenges you've faced and how you overcame them, as this will demonstrate your expertise and problem-solving skills.
✨Emphasize Leadership Skills
As a Service and Repair Manager, you'll be leading a team of Lift Engineers. Share examples of how you've successfully managed teams in the past, focusing on how you inspired and guided them to meet business goals and maintain high standards of service.
✨Understand Health and Safety Standards
Familiarize yourself with relevant health and safety regulations in the lift industry. Be ready to discuss how you ensure compliance and conduct risk assessments, as this is crucial for the role and shows your commitment to safety.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company's future plans, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if the company aligns with your career goals.
