Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional lift services and ensure operational excellence.
- Company: Join Stannah, a family-owned leader in the global lift market since 1867.
- Benefits: Enjoy a competitive salary, profit share bonus, and health benefits.
- Other info: Be part of a diverse and inclusive community with great career growth opportunities.
- Why this job: Make a real impact by improving access and independence for people.
- Qualifications: Experience in the lift industry or similar service roles is essential.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Stannah is a family‑owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people by improving access for greater convenience and independence.
As Field Service Manager, you’ll lead the delivery of the Branch Business Plan—overseeing PPM performance, LOLER defect management, call‑out responsiveness, first‑time fix rates and overall margin contribution. You’ll champion our company values and ensure our service delivery consistently reflects our commitment to quality and operational excellence.
You’ll manage and support our Field workforce and subcontractors, with Health and Safety, people development, customer satisfaction, operational efficiency and risk management at the core of your approach. Strong communication skills are essential, as you’ll work closely with colleagues across all levels of the organisation and convey complex technical information clearly and confidently.
This is a great opportunity for an experienced Engineer ready to step into a management role or an experienced manager to inspire a team to deliver exceptional service aligned with our values and safety standards. The successful candidate will be based at our Ringwood Service Branch, with travel across the region expected, so a full UK driving licence is essential.
Working hours: Monday‑Thursday 08.00‑16.45 and Friday 08.00‑15:45
Field Service Manager Job Responsibilities:
- Efficiently plan Engineers workloads
- Manage absence, performance, and appraisals for the team.
- Ensure compliance with all Health and Safety procedures. Conduct risk assessments and method statements
- Carry out regular site monitoring
- Maintain relationships with customers, addressing any queries and complaints
Previous experience working within the lift industry or similar service industry with transferable skills is essential. Relevant technical or management qualifications would be desirable. NVQ Level 2 Lift Engineering would be desirable.
If you’re an experienced Engineer with a solid technical background and are looking for a new challenge, we’d love to hear from you!
Benefits Include:
- Market Aligned Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
- Holiday scheme to buy extra days’ annual leave
- Pension Scheme. Matched contribution/salary sacrifice
- SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
- Life Assurance Scheme
- Long Service award scheme, with holiday benefit
- Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
- Employee Assistance Programme. A workplace initiative to support and enhance well‑being
- Enhanced maternity and paternity provision
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!
We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available.
Field Service Manager in Ringwood employer: Stannah
Contact Detail:
Stannah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Manager in Ringwood
✨Tip Number 1
Network like a pro! Reach out to your connections in the lift industry or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to field service management. Think about how you’d handle team performance issues or customer complaints—show us you’re ready to tackle real challenges!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows you’re genuinely interested in the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the Stannah family right from the start.
We think you need these skills to ace Field Service Manager in Ringwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Field Service Manager role. Highlight any relevant experience in the lift industry or similar service sectors, and don’t forget to showcase your leadership and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working at Stannah and how your values align with ours. Be specific about what excites you about the role and how you can contribute to our commitment to quality and operational excellence.
Showcase Your Technical Knowledge: Since this role involves conveying complex technical information, make sure to include any relevant qualifications or experiences that demonstrate your technical expertise. This will help us see how you can effectively manage our field workforce and ensure compliance with health and safety procedures.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Stannah
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to lifts and service management. Understand the key responsibilities of a Field Service Manager, like PPM performance and LOLER defect management, so you can speak confidently about how your experience aligns with these.
✨Showcase Your Leadership Skills
Prepare examples that highlight your ability to manage teams and improve operational efficiency. Think about times when you've successfully led a project or improved customer satisfaction, as these are crucial for the role at Stannah.
✨Communicate Clearly
Since strong communication skills are essential, practice explaining complex technical information in simple terms. You might be asked to convey how you would handle a customer complaint or a technical issue, so being clear and concise is key.
✨Emphasise Safety and Compliance
Familiarise yourself with health and safety procedures relevant to the lift industry. Be ready to discuss how you’ve ensured compliance in previous roles and how you would approach risk assessments and method statements in this position.