Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide administrative support and liaise with customers in a fast-paced environment.
- Company: Join Stannah, a family-owned global leader in accessibility solutions.
- Benefits: Market-aligned salary, profit share, 25 days holiday, and health cash plan.
- Why this job: Be part of a team that makes life easier for people through innovative products.
- Qualifications: Experience in administration, strong communication skills, and proficiency in Microsoft Office.
- Other info: Enjoy a supportive workplace with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings, making life easier for people by improving access for greater convenience and independence.
We have an exciting opportunity for a Branch Administrator to join Stannah, based at our Ringwood Service Branch. This job will involve providing all aspects of administration support to our busy Service Branch. You'll be liaising effectively by telephone, email, and face-to-face with both internal and external customers, always offering a friendly and professional service. You'll also support delivery in key areas such as Health & Safety, Customer Service, Operations, Finance, Risk, and Employee Development.
Your working hours are 09:00 – 17:15 Monday - Thursday and 09:00 – 16:45 on a Friday. This is a great opportunity for an experienced administrator who thrives in a fast-paced, customer-focused environment and enjoys working collaboratively across teams.
Branch Administrator Responsibilities:- Provide full administrative support to the branch and service team.
- Maintain strong communication with both internal and external stakeholders.
- Raise and check invoices, handle customer records, and perform general office duties.
- Taking customer calls and dealing with their queries.
- Schedule planned maintenance and liaise directly with customers.
- Promote and ensure Health & Safety compliance across all branch activity.
- Previous experience in a busy administrative role.
- Excellent planning, prioritisation, and organisational skills.
- Proficiency in Microsoft Office and strong data interpretation skills.
- Strong interpersonal and communication abilities.
- Comfortable working under pressure and handling sensitive situations with professionalism.
If you have previous experience working as a Branch Administrator or in a similar role such as Service Coordinator, Office Administrator, or Customer Service Administrator, and are looking for a Branch Administrator job in Ringwood, please click the "Apply Now" button or contact us for further information.
Benefits Include:- Market Aligned Salary, paid on a monthly basis.
- Profit Share Bonus Scheme, paid to all employees every quarter based on Group Company profits.
- 25 days holiday, plus bank holidays.
- Holiday scheme to buy extra days' annual leave.
- Pension Scheme with matched contribution/salary sacrifice.
- SimplyHealth Cash Plan for health costs.
- Life Assurance Scheme.
- Long Service award scheme, with holiday benefit.
- Company Benefits Discount Rewards Scheme.
- Employee Assistance Programme to support well-being.
- Enhanced maternity and paternity provision.
- Free parking.
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community.
We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available.
Branch Administrator in Ringwood employer: Stannah
Contact Detail:
Stannah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Administrator in Ringwood
✨Tip Number 1
Get to know Stannah and its products! Familiarise yourself with their stairlifts, lifts, and escalators. This will not only help you in interviews but also show your genuine interest in the company.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with customers and internal teams, being able to articulate your thoughts clearly and professionally is key. Try mock interviews with friends or family.
✨Tip Number 3
Showcase your organisational skills! Think of examples from your past experience where you successfully managed multiple tasks or projects. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Stannah team. Don’t miss out on this opportunity!
We think you need these skills to ace Branch Administrator in Ringwood
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in busy administrative roles. We want to see how you've thrived in fast-paced environments, so don’t hold back on those examples!
Tailor Your Application: Take a moment to tailor your application to the Branch Administrator role. Use keywords from the job description to show us you understand what we're looking for and how you fit the bill.
Be Professional Yet Friendly: Since you'll be liaising with customers and colleagues, let your personality shine through! Keep it professional but don’t forget to show us your friendly side in your written communication.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Stannah
✨Know Your Stuff
Before the interview, make sure you understand Stannah's products and services, especially their stairlifts and maintenance offerings. Familiarise yourself with the company’s history and values, as this will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Admin Skills
Be ready to discuss your previous administrative experience in detail. Highlight specific examples where you've successfully managed schedules, handled customer queries, or maintained records. This will demonstrate your ability to thrive in a busy office environment, which is crucial for the Branch Administrator role.
✨Communication is Key
Since the job involves liaising with both internal and external customers, practice articulating how you would handle various communication scenarios. Think of examples where you’ve effectively resolved customer issues or collaborated with team members, showcasing your strong interpersonal skills.
✨Prepare for Pressure
The role requires working under pressure, so be prepared to discuss how you manage stress and prioritise tasks. Share specific instances where you’ve successfully navigated challenging situations while maintaining professionalism, as this will reassure the interviewers of your capability to handle the demands of the job.