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- Tasks: Join us as an Escalator Technician, solving engineering challenges and ensuring smooth escalator operations.
- Company: Stannah, a family-owned company improving access since 1867.
- Benefits: Market-aligned salary, profit share, extra holiday options, and health cash plan.
- Why this job: Make a real impact in a role that champions safety and customer satisfaction.
- Qualifications: NVQ level 4 in Escalator Engineering and experience with electrical or mechanical equipment.
- Other info: Be part of a diverse team with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings, making life easier for people by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867, and today Stannah is a global business with the family in their fifth generation playing a hands-on role in running it. Most people know us for our stairlifts, but our range of products includes lifts, escalators, and homelifts, along with maintenance and repair services.
Step into a role where your technical expertise truly makes an impact. We are looking for an experienced Escalator Technician who thrives on solving complex engineering challenges and shaping the future of field service excellence. In this role, you will bring senior-level technical and product expertise to the installation, maintenance, refurbishment, and repair of escalators and associated equipment. Your deep knowledge will guide detailed technical assessments, fault diagnosis, and the delivery of effective, timely resolutions. You will also produce clear process documentation and cost reporting to support operational decision-making.
You will work closely with the Branch Manager and Field Service Managers to mentor, train, and develop a high-performing team of Field Engineers, sharing your expertise to build capability, confidence, and consistency across the team. Your contribution will play a key part in achieving our Business Objectives, Initiatives, and Targets across all areas of service delivery. You will champion best practice, safety, and continuous improvement to ensure we exceed customer expectations every time.
This job covers key stations around Greater London and the M25 corridor. Working hours: 4 on 4 off 19:00 - 07:00
- Carry out escalator maintenance, inspections, surveys, and technical fault resolution, ensuring all work meets safety and quality standards.
- Monitor site safety, compliance, and performance of engineers and subcontractors, completing risk assessments and required documentation.
- Manage technical queries, materials procurement, and client liaison to support smooth project delivery.
- Provide reporting and support across the business, including progress updates, incident reports, commissioning assistance, and cross-area engineering support.
- Maintain high standards of professionalism, including vehicle care, PPE use, van stock management, and participation in the out-of-hours call-out rota.
Qualifications:
- Must be qualified to a minimum NVQ level 4.
- Proven experience in the maintenance and minor repair on a range of electrical, mechanical or electronic equipment, in the customer's environment.
- Experience of computer or PDA use is essential, as you will be required to use a mobile comms unit to log all calls and access customer and equipment information.
If you have a comprehensive Escalator engineering background, including an NVQ 4 in Escalator Engineering or equivalent, we want to hear from you. If you are looking for an Escalator Engineer Job in London, click the "Apply Now" button to send your CV or contact us for further information.
Benefits Include:
- Market Aligned Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter based on Group Company profits
- 20 days holiday with a scheme to buy extra days' annual leave
- Pension Scheme with matched contribution/salary sacrifice
- SimplyHealth Cash Plan, allowing you to claim towards health costs such as dental, optical, physiotherapy, chiropody treatments, and more
- Life Assurance Scheme
- Long Service award scheme, with holiday benefit
- Company Benefits Discount Rewards Scheme, including shop discounts, hotel discounts, days out, and more
- Employee Assistance Programme, a workplace initiative to support and enhance well-being
- Company Van
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer and treat all our job applicants fairly and with respect. Our employees are the heart of our business, and we take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community.
We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available.
Business Division: Lifts Distribution and Service - Maintenance and Repairs
Employment Type: Permanent
Referral Bonus: Yes
Escalator Technician in London employer: Stannah
Contact Detail:
Stannah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Escalator Technician in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local engineering meetups, or join online forums. You never know who might have a lead on an Escalator Technician role or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past projects or any certifications, make sure to have them ready to share. A quick showcase of your expertise can really set you apart from the competition.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions related to escalators and maintenance. We recommend practising with a friend or even in front of the mirror to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Stannah team.
We think you need these skills to ace Escalator Technician in London
Some tips for your application 🫡
Show Off Your Skills: When you're writing your application, make sure to highlight your technical expertise and experience with escalators. We want to see how your background aligns with the role, so don’t hold back on showcasing your achievements!
Tailor Your CV: Customise your CV to match the job description. Use keywords from the posting, like 'maintenance', 'fault diagnosis', and 'technical assessments'. This helps us see that you’re a perfect fit for the Escalator Technician role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant. Make it easy for us to understand your qualifications and why you’re excited about joining our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just click that 'Apply Now' button!
How to prepare for a job interview at Stannah
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to escalators and associated equipment. Be ready to discuss your experience with maintenance, fault diagnosis, and any specific challenges you've faced in the past. This will show that you're not just familiar with the basics but can handle complex engineering challenges.
✨Showcase Your Team Spirit
Since the role involves mentoring and developing a team of Field Engineers, be prepared to share examples of how you've successfully trained or supported others in your previous roles. Highlighting your ability to work collaboratively will resonate well with the interviewers.
✨Safety First!
Stannah places a strong emphasis on safety and compliance. Be ready to discuss your approach to site safety, risk assessments, and how you ensure that all work meets quality standards. This will demonstrate your commitment to maintaining high safety standards in your work.
✨Ask Smart Questions
Prepare some insightful questions about the company culture, ongoing projects, or future initiatives at Stannah. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation with your interviewers.
