At a Glance
- Tasks: Lead a team of engineers to ensure top-notch service and operational excellence.
- Company: Join Stannah, a family-owned leader in the global lift market since 1867.
- Benefits: Enjoy competitive salary, profit share bonuses, and generous holiday schemes.
- Other info: Be part of a diverse and inclusive community with excellent growth opportunities.
- Why this job: Shape your career in management while making a real difference in people's lives.
- Qualifications: Experience in the lift industry or similar service roles is essential.
The predicted salary is between 36000 - 60000 £ per year.
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings, making life easier for people by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867, and today Stannah is a global business known for our stairlifts, lifts, escalators, and homelifts, as well as maintenance and repair services.
As the Field Service Manager, you will play a pivotal role in driving operational excellence and exceeding business goals. Day to day, you'll lead a team of skilled Lift & Escalator Engineers working on industrial lifts, guiding them towards successfully achieving our Business Plan targets for Planned Preventative Maintenance (PPM), LOLER defects, and call-outs within our branch's designated area. You'll have the opportunity to shape and inspire your team, ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards.
This job is a great opportunity for an experienced Lift Engineer looking to progress into a management role. The successful candidate will be based from our Glasgow Branch, however, travel throughout Scotland is to be expected; therefore, a full UK driving licence is essential.
Working hours: Monday-Thursday and Friday
Job Responsibilities:
- Efficiently plan Lift and Escalator Engineers workloads
- Manage absence, performance, and appraisals for the team
- Ensure compliance with all Health and Safety procedures
- Conduct risk assessments and method statements
- Carry out regular site monitoring
- Maintain relationships with customers, addressing any queries and complaints
- Maintain credit control logs and CRM
Qualifications:
Previous experience working within the lift and escalator industry or similar service industry with transferable skills is essential. Relevant technical or management qualifications would be desirable, such as NVQ Level 3 / NVQ Level 4 in Lift Engineering.
Benefits Include:
- Competitive Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter based on Group Company profits
- 25 days holiday, plus bank holidays
- Holiday scheme to buy extra days' annual leave
- Pension Scheme with matched contribution/salary sacrifice
- SimplyHealth Cash Plan for health costs
- Life Assurance Scheme
- Long Service award scheme with holiday benefit
- Company Benefits Discount Rewards Scheme
- Employee Assistance Programme
- Enhanced maternity and paternity provision
- Free parking
- Company Vehicle or Car Allowance
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer and treat all our job applicants fairly and with respect. Our employees are the heart of our business, and we take great care to create a working environment where everyone feels valued.
Field Service Manager in Glasgow employer: Stannah
Stannah is an exceptional employer, offering a supportive and family-oriented work culture in Salisbury. With competitive compensation, profit-sharing opportunities, and comprehensive health plans, employees are encouraged to grow and thrive in their roles as Lift Repair Engineers. The autonomy on-site allows for meaningful work, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Manager in Glasgow
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Field Service Manager at Stannah!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Stannah or be willing to refer you for that Field Service Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Stannah who’s on the lookout for their next Field Service Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Field Service Manager role at Stannah!
We think you need these skills to ace Field Service Manager in Glasgow
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Stannah. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Stannah
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Stannah. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
