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For Companies At a Glance
- Tasks: Lead a team of Lift Engineers to achieve operational excellence and exceed business goals.
- Company: Join Stannah, a family-owned leader in the global lift market.
- Benefits: Enjoy competitive salary, profit share, health plans, and flexible holiday options.
- Why this job: Shape your career in management while making a real impact on safety and innovation.
- Qualifications: Experience in the lift industry or similar service roles is essential.
- Other info: Be part of a diverse and inclusive community with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.
Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.
Job Description
Field Service Manager Jobs in Brackley at Stannah – Join Our Team
Stannah is a proud leader of the global lift market. We are focused on the future; keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever-changing demands the world presents.
As the Field Service Manager, you will play a pivotal role in driving operational excellence and exceeding business goals.
Day to day, you\’ll lead a team of skilled Lift & Escalator Engineers working on industrial lifts. Guiding them towards successfully achieving our Business Plan targets for Planned Preventative Maintenance (PPM), LOLER defects, and call-outs within our branch\’s designated area.
You\’ll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards.
This job is a great opportunity for an experienced Lift Engineer looking to progress into a management role.
The successful candidate will be based from our Brackley Service Branch, however, travel throughout Brackley is to be expected therefore a full UK driving licence is essential.
Working hours: Monday-Thursday and Friday :45
Field Service Manager Job Responsibilities:
- Efficiently plan Lift and Escalator Engineers workloads
- Manage absence, performance, and appraisals for the team.
- Ensure compliance with all Health and Safety procedures. Conduct risk assessments and method statements
- Carry out regular site monitoring
- Maintain relationships with customers, addressing any queries and complaints
- Maintain credit control logs and CRM
Please see here for full Job Description: Field Service Manager job description
Qualifications
Field Service Manager Job Requirements:
- Previous experience working within the lift and Escalator industry or similar service industry with transferable skills is essential
- Relevant technical or management qualifications would be desirable
- NVQ Level 3 / NVQ Level 4 in Lift Engineering
Additional Information
If you\’re an experienced Lift Engineer with a solid technical background and are looking for a new challenge, we\’d love to hear from you
This Lift Manager job would be suitable for someone who has previously worked as a Field Service Manager, Lift Service Manager, Lift Repair Manager, Lift Service Supervisor or similar
Benefits Include:
- Market Aligned Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
- 25 days holiday, plus bank holidays
- Holiday scheme to buy extra days\’ annual leave
- Pension Scheme. Matched contribution/salary sacrifice
- SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
- Life Assurance Scheme
- Long Service award scheme, with holiday benefit
- Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
- Employee Assistance Programme. A workplace initiative to support and enhance well-being
- Enhanced maternity and paternity provision
- Car allowance
#LDS
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.
We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.
We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community
We reserve the right to close this vacancy early if we receive high numbers of applications for the role.
Appropriate right to work must be held by applicants. Sponsorship is not available.
Field Service Manager employer: Stannah
Contact Detail:
Stannah Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the lift industry or related fields. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching Stannah and its values. Show us how your experience aligns with our commitment to safety and innovation. Tailor your answers to reflect our company culture!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This will help you articulate your skills and experiences confidently, especially when discussing your leadership style and team management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Stannah family.
We think you need these skills to ace Field Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Manager role. Highlight your relevant experience in the lift industry and any management skills you have. We want to see how you can lead a team and drive operational excellence!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our company values. Let us know how you can inspire and shape a team of Lift Engineers.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it's improving service delivery or enhancing safety standards, we want to see how you've made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Stannah
✨Know Your Stuff
Make sure you brush up on your knowledge of the lift industry and Stannah's products. Understand the key responsibilities of a Field Service Manager, especially around Planned Preventative Maintenance and Health and Safety standards. This will show that you're not just interested in the role, but that you’re genuinely invested in the company.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed projects. Highlight how you’ve motivated others, handled performance issues, or improved service delivery. Stannah values leadership, so demonstrating your ability to inspire and guide a team will set you apart.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the role and the company. Ask about their approach to operational excellence or how they handle customer complaints. This not only demonstrates your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Be Ready for Practical Scenarios
Expect to discuss real-life scenarios related to managing a team of Lift Engineers. Think about how you would handle workload planning, compliance with safety procedures, or resolving customer issues. Being able to articulate your thought process in these situations will showcase your problem-solving skills.