Stannah in Dartford is seeking an Out of Hours Contact Centre Team Leader to join the 24/7 support network for our service branches. You will lead a small team, manage shift schedules and ensure high-quality customer service outside standard hours, including evenings, nights and weekends.
Your role involves resolving customer queries, escalating technical issues to engineers, and coordinating with the service network to maintain seamless support.
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Out-of-Hours Contact Centre Lead (30h/wk) – Dartford employer: Stannah
Stannah is an exceptional employer, offering a supportive and inclusive work culture where employees are valued as the heart of the business. As a Field Repair Manager in Ringwood, you will benefit from a competitive salary, a comprehensive benefits package including a profit share bonus scheme, and opportunities for professional growth within a family-owned company that has been dedicated to improving access and convenience since 1867.
