Field Service Manager in Dartford

Field Service Manager in Dartford

Dartford Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of engineers to ensure top-notch lift and escalator services.
  • Company: Join Stannah, a leader in the global lift market focused on innovation.
  • Benefits: Enjoy a competitive salary, profit share, 25 days holiday, and health benefits.
  • Why this job: Shape your career in management while making a real impact in safety and service.
  • Qualifications: Experience in the lift industry or similar service roles is essential.
  • Other info: Be part of a diverse team that values every employee's contribution.

The predicted salary is between 36000 - 60000 £ per year.

Stannah is a proud leader of the global lift market, focused on the future and keeping products at the cutting edge of safety and innovation. As the Field Service Manager, you will play a pivotal role in driving operational excellence and exceeding business goals. You’ll lead a team of skilled Lift & Escalator Engineers working on industrial lifts, guiding them towards successfully achieving our Business Plan targets for Planned Preventative Maintenance (PPM), LOLER defects, and call-outs within our branch’s designated area.

You’ll have the opportunity to shape and inspire your team, ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This job is a great opportunity for an experienced Lift Engineer looking to progress into a management role. The successful candidate will be based from our Dartford Service Branch, however, travel throughout London is to be expected; therefore, a full UK driving licence is essential.

Working hours: Monday-Thursday 08.00-16.45 and Friday 08.00-15:45

Field Service Manager Job Responsibilities:

  • Efficiently plan Lift and Escalator Engineers workloads
  • Manage absence, performance, and appraisals for the team
  • Ensure compliance with all Health and Safety procedures
  • Conduct risk assessments and method statements
  • Carry out regular site monitoring
  • Maintain relationships with customers, addressing any queries and complaints
  • Maintain credit control logs and CRM

Field Service Manager Job Requirements:

  • Previous experience working within the lift and escalator industry or similar service industry with transferable skills is essential
  • Relevant technical or management qualifications would be desirable
  • NVQ Level 3 / NVQ Level 4 in Lift Engineering

If you’re an experienced Lift Engineer with a solid technical background and are looking for a new challenge, we’d love to hear from you! This Lift Manager job would be suitable for someone who has previously worked as a Field Service Manager, Lift Service Manager, Lift Repair Manager, Lift Service Supervisor or similar.

Benefits Include:

  • Market Aligned Salary, paid on a monthly basis
  • Profit Share Bonus Scheme, paid to all employees every quarter based on Group Company profits
  • 25 days holiday, plus bank holidays
  • Holiday scheme to buy extra days’ annual leave
  • Pension Scheme with matched contribution / salary sacrifice
  • SimplyHealth Cash Plan, allows you to claim towards health costs
  • Life Assurance Scheme
  • Long Service award scheme, with holiday benefit
  • Company Benefits Discount Rewards Scheme
  • Employee Assistance Programme to support and enhance well-being
  • Enhanced maternity and paternity provision
  • Company Vehicle

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business, and we take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available.

Field Service Manager in Dartford employer: Stannah

Stannah is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. As a Field Service Manager in Dartford, you will benefit from a competitive salary, a profit share bonus scheme, and generous holiday allowances, all while leading a dedicated team in a dynamic environment focused on innovation and safety. With opportunities for career advancement and a commitment to employee development, Stannah is the ideal place for those seeking meaningful and rewarding employment in the lift industry.
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Contact Detail:

Stannah Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Manager in Dartford

✨Tip Number 1

Network like a pro! Reach out to your connections in the lift and escalator industry. You never know who might have a lead on a Field Service Manager role or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research Stannah and understand their values and goals. Be ready to discuss how your experience aligns with their mission of operational excellence and safety.

✨Tip Number 3

Showcase your leadership skills! When chatting with potential employers, highlight your experience in managing teams and driving performance. They want to see that you can inspire and guide your engineers.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Stannah team and contributing to our success.

We think you need these skills to ace Field Service Manager in Dartford

Leadership Skills
Team Management
Lift Engineering Knowledge
Health and Safety Compliance
Risk Assessment
Customer Relationship Management
Performance Management
Planned Preventative Maintenance (PPM)
Problem-Solving Skills
Technical Qualifications in Lift Engineering
Communication Skills
Driving Licence
Adaptability
Operational Excellence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Field Service Manager role. Highlight your experience in the lift and escalator industry, and showcase any relevant management skills. We want to see how you can lead a team and drive operational excellence!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Stannah. Mention specific achievements that align with our business goals and values, and don’t forget to express your enthusiasm for the role.

Showcase Your Technical Skills: Since this role requires a solid technical background, make sure to highlight your qualifications and any relevant certifications. If you have NVQ Level 3 or 4 in Lift Engineering, shout about it! We love seeing candidates who are technically savvy.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Stannah!

How to prepare for a job interview at Stannah

✨Know Your Stuff

Make sure you brush up on your technical knowledge about lifts and escalators. Be ready to discuss specific systems, maintenance practices, and safety standards. This will show that you’re not just a manager but someone who understands the nitty-gritty of the industry.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about times when you’ve motivated your team or resolved conflicts. Stannah values leadership, so demonstrating your ability to inspire and guide others will set you apart.

✨Understand the Company Culture

Familiarise yourself with Stannah’s values and mission. During the interview, relate your answers back to how you can contribute to their goals and maintain their high standards of service. This shows you’re not just looking for any job, but you’re genuinely interested in being part of their team.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to health and safety or how they measure success in the role. It shows you’re engaged and serious about the position, plus it gives you valuable insights into the company.

Field Service Manager in Dartford
Stannah
Location: Dartford

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