Shipping Export Manager in Andover

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867, and today Stannah is a global business.

We have an exciting opportunity for a Shipping Export Manager to join the Global Logistics Department based at Stephenson Close, Andover. This role will lead Stannah's global dispatch and export operations, ensuring compliance with UK and international customs regulations, optimising transport performance, controlling costs, and delivering a reliable end-to-end shipping service for internal and external stakeholders.

As Shipping Export Manager, you will oversee the global shipping function, managing a team of Shipping Coordinators, compliance, and accounts personnel. You will work closely with freight forwarders, customers, and internal teams to drive operational excellence and continuous improvement across logistics operations.

This role is a fixed term maternity contract for 12 months. To be successful, it is essential that you have previous experience in managing a team in international shipping, export management, customs compliance, and supply chain operations. Experience working closely with freight forwarding companies, customs brokers, and managed trade services would be highly desirable.

• Ensure all import and export operations comply with UK and international trade regulations and customs requirements.
• Act as the key point of contact between freight forwarders, Stannah's businesses, and external customers.
• Lead and manage the global shipping team to ensure operational targets and lead times are achieved.
• Manage supplier relationships, freight forwarding performance, and logistics risk assessments.
• Lead RFQ and supplier negotiation processes to deliver cost savings and service improvements.
• Drive continuous improvement initiatives across logistics networks and operational processes.
• Monitor and report on KPIs, quality standards, customer service performance, and shipping accuracy.
• Support strategic logistics planning, network optimisation, and cost reduction activities.
• Ensure all operations are carried out in line with Health & Safety requirements and Standard Operating Procedures.
• Coach and develop team members, creating training plans and supporting performance improvement activities.

Relevant vocational qualification or equivalent experience in import/export operations and customs compliance is desirable. Strong knowledge of international shipping protocols, trade compliance, and supply chain management is essential. Excellent communication, presentation, and stakeholder management skills are required, along with strong organisational skills and the ability to prioritise workloads and meet deadlines.

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We treat all our job applicants fairly and with respect. Our employees are the heart of our business, and we take great care to create a working environment where everyone feels valued.