Stannah is seeking a Head of Customer Experience to lead the global CX strategy for the Home Accessibility division from its HQ. You will shape the end-to-end customer journey, champion the voice of the customer, and drive improvements across Sales, Operations, Service and Marketing in multiple international markets.
You will work 2β3 days in the London or Andover offices and at least one day weekly in Andover, guiding a transformative, growth-focused CX capability for a major family-owned
#J-18808-Ljbffr
Global Head of Customer Experience & Journey Design in Andover employer: Stannah
Stannah is an exceptional employer, offering a supportive and inclusive work culture where employees are valued as the heart of the business. As a Field Repair Manager in Ringwood, you will benefit from a competitive salary, a comprehensive benefits package including a profit share bonus scheme, and opportunities for professional growth within a family-owned company that has been dedicated to improving access and convenience since 1867.