Job Description
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
Field Service Manager Jobs in Liverpool at Stannah - Join Our Team!
Stannah is a proud leader in the global lift market, focused on the future and committed to keeping our products at the forefront of safety and innovation. We continue to evolve to meet the changing demands of the world around us.
This is a great opportunity for an experienced Engineer ready to step into a management role or an experienced manger to inspire a team to deliver exceptional service aligned with our values and safety standards.
As Field Service Manager, you’ll lead the delivery of the Branch Business Plan—overseeing PPM performance, LOLER defect management, call‑out responsiveness, first‑time fix rates and overall margin contribution. You’ll champion our company values and ensure our service delivery consistently reflects our commitment to quality and operational excellence.
You’ll manage and support our Field workforce and subcontractors, with Health and Safety, people development, customer satisfaction, operational efficiency and risk management at the core of your approach. Strong communication skills are essential, as you’ll work closely with colleagues across all levels of the organisation and convey complex technical information clearly and confidently.
The successful candidate will be based at our Warrington Service Branch, with travel across Liverpool and the North West is expected, so a full UK driving licence is essential.
Working hours: Monday-Thursday and Friday :45
Field Service Manager Job Responsibilities:
Efficiently plan Engineers workloads
Manage absence, performance, and appraisals for the team.
Ensure compliance with all Health and Safety procedures. Conduct risk assessments and method statements
Carry out regular site monitoring
Maintain relationships with customers, addressing any queries and complaints
Maintain credit control logs and CRM
Please see here for full Job Description: Field Service Manager job description
Qualifications
Field Service Manager Job Requirements:
Previous experience working within the lift industry or similar service industry with transferable skills is essential
Relevant technical or management qualifications would be desirable
NVQ Level 3 Lift Engineering
Additional Information
If you’re an experienced Engineer with a solid technical background and are looking for a new challenge, we’d love to hear from you!
This Lift Manager job would be suitable for someone who has previously worked as a Field Service Manager, Lift Service Manager, Lift Repair Manager, Lift Service Supervisor or similar
Benefits Include:
Market Aligned Salary, paid on a monthly basis
Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
25 days holiday, plus
Field Service Manager in Winwick employer: Stannah Management Services
Stannah is an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. With a competitive salary package, profit-sharing bonuses, and a range of benefits including a generous holiday scheme and health cash plan, employees can thrive both personally and professionally while working in the beautiful Essex area. Join us to be part of a diverse team where your contributions are valued and recognised.
Contact Details:
Stannah Management Services Recruitment Team
