At a Glance
- Tasks: Lead product safety and compliance for innovative lift products while solving technical challenges.
- Company: Join Stannah, a leader in the lift industry with a commitment to safety and excellence.
- Benefits: Enjoy a competitive salary, profit share, 25 days holiday, and health benefits.
- Other info: Be part of a diverse team that values every employee's contribution.
- Why this job: Make a real impact on product safety and development in a dynamic hybrid role.
- Qualifications: Experience in the lift industry and strong technical skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
This is a great opportunity for an experienced lift industry professional who is passionate about product safety, compliance, and technical excellence. Are you an expert in lift products, standards, and compliance? Do you enjoy solving complex technical challenges while driving continuous product improvement? If so, we'd love to hear from you.
As Product Support Manager, you'll play a pivotal role in ensuring our new lift products remain safe, compliant, and fit for market. Working closely with installation teams, suppliers, OEMs, and industry stakeholders, you'll provide technical leadership across product safety, compliance, development, and installation support.
This is a permanent hybrid opportunity. To ensure a successful induction, you'll be based at our Andover Head Office for the first few months while completing your training and becoming familiar with the role, before transitioning to a hybrid working arrangement.
Working hours: Monday to Thursday 830 to 1715 and Friday 830 to 1330
Product Support Manager Responsibilities:
- Lead product safety and compliance across our lift portfolio.
- Manage product investigations and corrective actions.
- Maintain technical documentation, testing records, and certifications.
- Drive product improvements with OEM partners and support new product development.
- Provide expert technical support, training, and guidance to installation teams and customers.
Product Support Manager Requirements:
- NVQ in Lift Installation, CAD qualifications, or equivalent industry experience. An Engineering Degree would be advantageous.
- Experience using AutoCAD, Microsoft Office, and other technical tools.
- Extensive knowledge of Lift Directives, Machinery Directives, and Building Regulations.
If you’re experienced in the Lift industry, with a solid technical background and are looking for a new challenge, we’d love to hear from you.
Benefits Include:
- Market Aligned Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter, based on Group Company profits
- 25 days holiday, plus bank holidays
- Holiday scheme to buy extra days’ annual leave
- Pension Scheme. Matched contribution/salary sacrifice
- SimplyHealth Cash Plan. Allows you to claim towards health costs, for example, dental, optical, physiotherapy, chiropody treatments and more
- Life Assurance Scheme
- Long Service award scheme, with holiday benefit
- Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
- Employee Assistance Programme. A workplace initiative to support and enhance well-being
- Enhanced maternity and paternity provision
- Car allowance
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!
We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available.
Product Support Manager in Southampton employer: Stannah Management Services
Stannah is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. With competitive benefits such as a profit share bonus scheme, generous holiday allowances, and opportunities for career advancement, our Lift Engineers enjoy a fulfilling career in a family-run business renowned for its commitment to quality and innovation in the lift industry. Join us in Glasgow, where you can take pride in your work while being part of a diverse community that values every team member.
Contact Details:
Stannah Management Services Recruitment Team
