Stannah Group is hiring an Out of Hours Contact Centre Team Leader for the Dartford area. The role requires managing a small team to deliver 24/7 support outside core hours, including evenings, nights and weekends. The position is 30 hours per week with a rota for bank holidays.
The role focuses on resolving queries, handling escalations, and supporting field teams and customers while maintaining high service standards and effective team performance.
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Out-of-Hours Contact Centre Team Lead | 30h/wk in Romford employer: Stannah Management Services
Stannah is an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. With a competitive salary package, profit-sharing bonuses, and a range of benefits including a generous holiday scheme and health cash plan, employees can thrive both personally and professionally while working in the beautiful Essex area. Join us to be part of a diverse team where your contributions are valued and recognised.
Contact Details:
Stannah Management Services Recruitment Team
