Stannah have an exciting opportunity for a Part Time Out of Hours Contact Centre Team Leader to join the team based in Dartford. The role covers 30 hours per week outside core hours, supporting 24/7 operations and assisting service branches with customer and technical enquiries.
You will lead a small team, monitor attendance and performance, and ensure effective scheduling. NVQ3 in Management or Customer Service is desirable, and you should have strong interpersonal skills to build positive
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Part-Time Out-of-Hours Contact Centre Team Lead employer: Stannah Management Services
Stannah is an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. With a competitive salary package, profit-sharing bonuses, and a range of benefits including a generous holiday scheme and health cash plan, employees can thrive both personally and professionally while working in the beautiful Essex area. Join us to be part of a diverse team where your contributions are valued and recognised.
Contact Details:
Stannah Management Services Recruitment Team