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- Tasks: Coordinate planning and administration for stairlift distribution and installation across the UK.
- Company: Join Stannah, a leader in innovative mobility solutions.
- Benefits: Competitive salary, profit share bonus, and 25 days holiday.
- Other info: Permanent contract with opportunities for growth and development.
- Why this job: Perfect for problem-solvers who thrive in fast-paced environments and love customer interaction.
- Qualifications: Experience in planning or operational administration and strong communication skills required.
The predicted salary is between 24750 - 24750 ÂŁ per year.
All potential applicants are encouraged to scroll through and read the complete job description before applying.
This role plays a key part in providing an efficient planning and administration service, supporting the distribution, installation and removal of new and reconditioned stairlifts across both local authority and private customers throughout the UK.
As the Planning Co-Ordinator, the salary is ÂŁ24,750. You will work 37 hours, Monday to Friday 08:00 - 20:00 and Saturday to Sunday 09:00 - 17:00. 4 x 7.5 hours days and 1 x 7 hour day in a 7 day period. This position is offered on a permanent contract.
This is a great opportunity for someone who enjoys planning, problem-solving and customer interaction, and who thrives in a fast-paced operational environment.
To be successful as the Planning Co-Ordinator, it is essential that you have previous experience in planning, scheduling or operational administration. Experience working with customers, contractors or local authorities would be desirable.
Planning Co-Ordinator Responsibilities:- Plan and coordinate distribution, installation and removal activity for allocated depots
- Contact customers to arrange installations and removals, providing a professional and empathetic service
- Schedule jobs for installers and subcontractors, ensuring timely and efficient completion
- Liaise with Local Authorities, subcontractors and internal teams to support job delivery
- Maintain accurate records across company systems and support continuous improvement
- Proven experience in planning, scheduling or operational administration
- Strong organisational, prioritisation and problem-solving skills
- Excellent telephone manner and communication skills
- Confident IT skills with good numerical and written ability
- Ability to work calmly and effectively in a fast-paced environment
If you have previous experience working as a Planning Co-Ordinator, Scheduler, Operations Administrator or similar role and are looking for a Planning Co-Ordinator job in Audenshaw please click “Apply Now” or contact us for further information.
Benefits Include:- Market Aligned Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter, based on Group Company profits
- 25 days holiday, plus
Contract Co-ordinator Customer services in Manchester employer: Stannah Management Services
Contact Detail:
Stannah Management Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Co-ordinator Customer services in Manchester
✨Tip Number 1
Get to know the company! Research Stannah and understand their values, mission, and the specifics of the Planning Co-ordinator role. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Stannah. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can easily track your application status and get updates directly from us. Don’t miss out on this opportunity!
We think you need these skills to ace Contract Co-ordinator Customer services in Manchester
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you dive into your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Planning Co-ordinator, so make sure you understand the role and its requirements.
Tailor Your CV and Cover Letter: When applying, don’t just send a generic CV. We want to see how your experience in planning, scheduling, or operational administration fits the bill. Highlight relevant skills and experiences that match what we’re after!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t forget to showcase your friendly tone!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Stannah Management Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Planning Co-ordinator. Familiarise yourself with the job description and think about how your previous experience in planning or operational administration aligns with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your experience in providing excellent customer service. Think of specific examples where you’ve successfully handled customer queries or resolved issues, as this will demonstrate your ability to empathise and communicate effectively.
✨Demonstrate Problem-Solving Abilities
The job requires strong problem-solving skills, so come ready with examples of challenges you've faced in previous roles. Explain how you approached these problems and what solutions you implemented, showcasing your ability to think on your feet in a fast-paced environment.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. This could be about the team dynamics, the tools they use for planning, or how they measure success in the role. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.