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- Tasks: Maintain and repair escalators while ensuring safety and quality standards.
- Company: Join Stannah, a leader in escalator engineering with a focus on excellence.
- Benefits: Market-aligned salary, profit share, holiday scheme, and health benefits.
- Why this job: Make a real impact in a dynamic role that shapes the future of field service.
- Qualifications: NVQ level 4 in Escalator Engineering and experience in electrical or mechanical equipment.
- Other info: Be part of a diverse team that values your contributions and supports your growth.
The predicted salary is between 36000 - 60000 £ per year.
Step into a role where your technical expertise truly makes an impact. We’re looking for an experienced Escalator Technician who thrives on solving complex engineering challenges and shaping the future of field service excellence.
In the Escalator Technician role, you’ll bring senior-level technical and product expertise to the installation, maintenance, refurbishment, and repair of escalators and associated equipment. Your deep knowledge will guide detailed technical assessments, fault diagnosis, and the delivery of effective, timely resolutions. You’ll also produce clear process documentation and cost reporting to support operational decision-making.
You’ll work closely with the Branch Manager and Field Service Managers to mentor, train, and develop a high-performing team of Field Engineers, sharing your expertise to build capability, confidence, and consistency across the team. Your contribution will play a key part in achieving our Business Objectives, Initiatives, and Targets across all areas of service delivery. You’ll champion best practice, safety, and continuous improvement to ensure we exceed customer expectations every time.
This job covers key stations around Greater London and the M25 corridor.
Working hours: 4 on 4 off 19:00 - 07:00
Escalator Technician Responsibilities:
- Carry out escalator maintenance, inspections, surveys, and technical fault resolution, ensuring all work meets safety and quality standards.
- Monitor site safety, compliance, and performance of engineers and subcontractors, completing risk assessments and required documentation.
- Manage technical queries, materials procurement, and client liaison to support smooth project delivery.
- Provide reporting and support across the business, including progress updates, incident reports, commissioning assistance, and cross-area engineering support.
- Maintain high standards of professionalism, including vehicle care, PPE use, van stock management, and participation in the out-of-hours call-out rota.
Escalator Technician Requirements:
- Must be qualified to a minimum NVQ level 4.
- Proven experience in the maintenance and minor repair on a range of electrical, mechanical or electronic equipment, in the customer’s environment.
- Experience of computer or PDA use is essential, as you will be required to use a mobile comms unit to log all calls and access customer and equipment information.
Benefits Include:
- Market Aligned Salary, paid on a monthly basis.
- Profit Share Bonus Scheme, paid to all employees every quarter based on Group Company profits.
- 20 days holiday.
- Holiday scheme to buy extra days’ annual leave.
- Pension Scheme. Matched contribution/salary sacrifice.
- SimplyHealth Cash Plan. Allows you to claim towards health costs, such as dental, optical, physiotherapy, chiropody treatments and more.
- Life Assurance Scheme.
- Long Service award scheme, with holiday benefit.
- Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more.
- Employee Assistance Programme. A workplace initiative to support and enhance well-being.
- Company Van.
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!
We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available.
Escalator Technician (London) employer: Stannah Management Services
Contact Detail:
Stannah Management Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Escalator Technician (London)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical expertise. Think about specific examples from your past work that highlight your problem-solving skills and ability to mentor others.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a friendly email or call. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great chance to ask any questions you might have.
✨Tip Number 4
Check out our website for the latest job openings and apply directly. We love seeing candidates who are proactive and genuinely interested in joining our team. Let’s get you on board!
We think you need these skills to ace Escalator Technician (London)
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical expertise in escalator maintenance and repair. We want to see how your experience aligns with the role, so don’t hold back on showcasing your qualifications and any relevant projects you've worked on.
Tailor Your CV: Customise your CV to reflect the specific requirements mentioned in the job description. Use keywords from the posting to demonstrate that you understand what we’re looking for in an Escalator Technician.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your experience and skills are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Stannah Management Services
✨Know Your Technical Stuff
Make sure you brush up on your escalator engineering knowledge. Be ready to discuss specific maintenance techniques, fault diagnosis methods, and any relevant experience you've had with electrical or mechanical equipment. This will show that you’re not just a technician, but a problem-solver who can tackle complex challenges.
✨Showcase Your Team Spirit
Since the role involves mentoring and developing a team, be prepared to share examples of how you've successfully trained or supported others in the past. Highlight your ability to foster a collaborative environment and how you’ve contributed to team success in previous roles.
✨Safety First!
Safety is paramount in this job, so be ready to discuss your approach to site safety and compliance. Bring up any experiences where you’ve conducted risk assessments or ensured safety standards were met. This will demonstrate your commitment to maintaining high safety standards.
✨Be Ready with Questions
Prepare some thoughtful questions about the company’s approach to service delivery and continuous improvement. This shows your genuine interest in the role and helps you understand how you can contribute to their business objectives. Plus, it gives you a chance to assess if the company is the right fit for you!