At a Glance
- Tasks: Lead a team to ensure safe and efficient operations for lifts and escalators.
- Company: Join Stannah, a trusted name in engineering with a focus on safety and service.
- Benefits: Enjoy a competitive salary, performance bonuses, and a company car.
- Other info: Be part of a diverse team that values safety, customer service, and operational excellence.
- Why this job: Make a real impact on London's infrastructure while developing your leadership skills.
- Qualifications: Experience in management and lift/escalator operations is essential.
The predicted salary is between 40500 - 49500 £ per year.
At Stannah, we're trusted to keep people and goods moving safely every day. We're looking for an experienced, commercially focused Branch Manager to lead our London Infrastructure Service Branch in Orpington. This is a unique opportunity to take ownership of a strategically important operation that delivers maintenance, repair and 24-hour callout services for lifts, escalators, moving walkways and lifting equipment across London's infrastructure network.
As Branch Manager, you will be responsible for the overall success of the branch, leading a team of dedicated professionals while ensuring the highest standards of safety, customer service and operational performance. You will drive sustainable business growth, develop strong customer relationships and create an environment where people can thrive and perform at their best.
At Stannah, safety is at the heart of everything we do. We are looking for a leader who shares our commitment to creating a strong safety culture, delivering operational excellence and ensuring customers receive outstanding service every time. This is more than a branch leadership role. It's an opportunity to make a real impact on a business that plays a vital role in supporting the safe and reliable movement of people and goods throughout London.
If you're a results-driven leader with experience managing operational teams, developing people and delivering commercial success, we'd love to hear from you.
Working Hours: Monday - Thursday 8am - 4.15 and Friday 8am - 3.45pm (These hours may change dependant on the business needs)
Join Stannah and help shape the future of one of our most important infrastructure service operations. Apply today.
- Lead the branch to deliver safe, high-quality service and maintenance for lifts, escalators and lifting equipment.
- Ensure Health & Safety standards are always met and promoted across all branch activities.
- Build and maintain strong customer relationships, delivering excellent levels of customer service.
- Manage branch performance, resources and budgets to achieve business plan and profitability targets.
- Develop, support and motivate colleagues to create a high-performing and engaged team.
Qualifications Branch Manager Requirements:
- NVQ Level 3 in Management (or equivalent qualification).
- Experience managing lift and/or escalator service operations.
- Proven leadership experience, including leading managers and developing high-performing teams.
- Strong communication skills, with the ability to build relationships with customers, colleagues and stakeholders.
- A strong commitment to safety, customer service and delivering on promises in line with Stannah's values.
If you have experience as a Lift Manager, Branch Manager, Service Manager, or in another leadership role within the lift and escalator industry, this is an exciting opportunity to lead our Orpington Infrastructure Services Branch.
Join a business that puts safety, customer service and operational excellence at the heart of everything it does, while empowering you to drive performance, develop teams and shape future growth.
Benefits Include:
- Market Aligned Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
- 25 days holiday, plus bank holidays
- Holiday scheme to buy extra days’ annual leave
- Pension Scheme. Matched contribution/salary sacrifice
- Management Bonus
- SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
- Life Assurance Scheme
- Long Service award scheme, with holiday benefit
- Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
- Employee Assistance Programme. A workplace initiative to support and enhance well-being
- Enhanced maternity and paternity provision
- Free parking
- Company Car
- Private Medical Insurance
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!
We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available.
Branch Manager in London employer: Stannah Management Services
Stannah is an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. With a competitive salary package, profit-sharing bonuses, and a range of benefits including a generous holiday scheme and health cash plan, employees can thrive both personally and professionally while working in the beautiful Essex area. Join us to be part of a diverse team where your contributions are valued and recognised.
Contact Details:
Stannah Management Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Branch Manager at Stannah Management Services!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Stannah Management Services or be willing to refer you for that Branch Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Stannah Management Services who’s on the lookout for their next Branch Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Branch Manager role at Stannah Management Services!
We think you need these skills to ace Branch Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Stannah Management Services. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Stannah Management Services
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Stannah Management Services. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
