At a Glance
- Tasks: Maintain and repair escalators while ensuring safety and quality standards.
- Company: Join Stannah, a leader in escalator engineering with a focus on innovation.
- Benefits: Enjoy a competitive salary, profit share, and health benefits.
- Other info: Be part of a diverse team with excellent career growth opportunities.
- Why this job: Make a real impact in a dynamic role that shapes the future of field service.
- Qualifications: NVQ level 4 in Escalator Engineering and experience in electrical or mechanical maintenance.
The predicted salary is between 36000 - 60000 £ per year.
Do you have the skills to fill this role? Read the complete details below, and make your application today.
Join Our Team! Step into a role where your technical expertise truly makes an impact. We're looking for an experienced Escalator Technician who thrives on solving complex engineering challenges and shaping the future of field service excellence.
In the Escalator Technician role, you'll bring senior-level technical and product expertise to the installation, maintenance, refurbishment, and repair of escalators and associated equipment. Your deep knowledge will guide detailed technical assessments, fault diagnosis, and the delivery of effective, timely resolutions. You'll also produce clear process documentation and cost reporting to support operational decision‐making.
You'll work closely with the Branch Manager and Field Service Managers to mentor, train, and develop a high‐performing team of Field Engineers, sharing your expertise to build capability, confidence, and consistency across the team. Your contribution will play a key part in achieving our Business Objectives, Initiatives, and Targets across all areas of service delivery. You'll champion best practice, safety, and continuous improvement to ensure we exceed customer expectations every time.
This job covers key stations around Greater London and the M25 corridor.
Working hours: 4 on 4 off 19:00- 07:00
Escalator Technician Responsibilities:
- Carry out escalator maintenance, inspections, surveys, and technical fault resolution, ensuring all work meets safety and quality standards.
- Monitor site safety, compliance, and performance of engineers and subcontractors, completing risk assessments and required documentation.
- Manage technical queries, materials procurement, and client liaison to support smooth project delivery.
- Provide reporting and support across the business, including progress updates, incident reports, commissioning assistance, and cross‐area engineering support.
- Maintain high standards of professionalism, including vehicle care, PPE use, van stock management, and participation in the out‐of‐hours call‐out rota.
Qualifications Escalator Technician Requirements:
- Must be qualified to a minimum NVQ level 4.
- Proven experience in the maintenance and minor repair on a range of electrical, mechanical or electronic equipment, in the customer's environment.
- Experience of computer or PDA use is essential, as you will be required to use a mobile comms unit to log all calls and access customer and equipment information.
If you have a comprehensive Escalator engineering background, including an NVQ 4 in Escalator Engineering or equivalent – we want to hear from you!
Benefits Include:
- Market Aligned Salary, paid on a monthly basis.
- Profit Share Bonus Scheme, paid to all employees every quarter based on Group Company profits.
- 20 days holiday with a holiday scheme to buy extra days' annual leave.
- Pension Scheme with matched contribution/salary sacrifice.
- SimplyHealth Cash Plan allows you to claim towards health costs, such as dental, optical, physiotherapy, chiropody treatments and more.
- Life Assurance Scheme.
- Long Service award scheme, with holiday benefit.
- Company Benefits Discount Rewards Scheme, including shop discounts, hotel discounts, days out, and more.
- Employee Assistance Programme, a workplace initiative to support and enhance well-being.
- Company Van.
LDS Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!
We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available.
Escalator Technician employer: Stannah Management Services
Stannah is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. With competitive benefits such as a profit share bonus scheme, generous holiday allowances, and opportunities for career advancement, our Lift Engineers enjoy a fulfilling career in a family-run business renowned for its commitment to quality and innovation in the lift industry. Join us in Glasgow, where you can take pride in your work while being part of a diverse community that values every team member.
Contact Details:
Stannah Management Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Escalator Technician
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past projects or case studies, bring them along to interviews. Demonstrating your hands-on experience with escalators and technical challenges can really set you apart from the competition.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common technical questions related to escalator maintenance and fault diagnosis. Being ready to discuss your problem-solving process will show you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are eager to join our team!
We think you need these skills to ace Escalator Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as an Escalator Technician. Use keywords from the job description to show that you understand what we're looking for and how your skills match up.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for escalator engineering and explain why you're the perfect fit for our team. Don't forget to mention any specific achievements that demonstrate your expertise.
Showcase Your Technical Skills:Since this role requires a solid technical background, be sure to detail your qualifications and experience with escalators and related equipment. Highlight any NVQ level 4 qualifications or similar credentials to catch our eye.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all applicants efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Stannah Management Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge about escalators and related equipment. Be ready to discuss your experience with maintenance, fault diagnosis, and any specific projects you've worked on. This will show that you're not just a candidate, but someone who truly understands the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex engineering challenges you've faced in the past and how you resolved them. Stannah values problem solvers, so demonstrating your ability to think critically and act decisively will set you apart from other candidates.
✨Emphasise Teamwork and Mentoring
Since the role involves mentoring Field Engineers, be ready to talk about your experience in training and developing others. Share specific instances where you've helped a colleague improve their skills or contributed to a team's success.
✨Safety First!
Familiarise yourself with safety standards and best practices in escalator maintenance. Be prepared to discuss how you ensure compliance and safety in your work. This shows that you take the responsibility seriously and are committed to exceeding customer expectations.
