At a Glance
- Tasks: Coordinate installations and removals, ensuring excellent customer service and smooth operations.
- Company: Join Stannah, a well-established company making a difference in people's lives.
- Benefits: Competitive salary, profit share bonus, 25 days holiday, and health cash plan.
- Other info: Dynamic role with opportunities for growth in a supportive and inclusive environment.
- Why this job: Make a real impact while developing valuable planning and coordination skills.
- Qualifications: Experience in planning or customer service with strong organisational skills.
The predicted salary is between 25400 - 25900 £ per year.
Stannah have an exciting opportunity for a Planning Co-Ordinator with a passion for organisation, enjoys keeping operations running smoothly, solving problems and delivering great customer service. At Stannah, every schedule you create helps make a real difference to people's lives. As a Planning Co-Ordinator, you'll play a vital role in ensuring our customers receive their stairlift installation or removal service efficiently and on time, helping them maintain their independence and mobility.
We have an exciting opportunity for a Planning Co-Ordinator to join our Operations Department, based at our Andover headquarters. As a Planning Co-Ordinator, you will work 37 hours per week across a 7-day rota, covering Monday to Friday 08:00-20:00 and Saturday to Sunday 09:00-17:00. The pattern consists of 4 x 7.5-hour days and 1 x 7-hour day. This position is offered on a permanent contract. The salary is £25,400, increasing to £25,900 upon successful completion of probation.
This is a fast-paced and varied role where you'll coordinate installations, removals and distribution activity across the UK, working closely with customers, installers, subcontractors, local authorities and internal teams. No two days are the same, making this an ideal opportunity for someone who enjoys scheduling, customer interaction, problem-solving and coordinating multiple priorities.
This is a fantastic opportunity to join a well-established business where you'll develop valuable planning and operational coordination skills while making a meaningful contribution to both customer experience and service delivery.
Planning Co-Ordinator Responsibilities
- Coordinate installation, removal and distribution activity to ensure excellent customer service.
- Schedule work for installers and subcontractors, managing priorities and resolving scheduling challenges.
- Liaise with customers, Local Authorities and internal teams to support efficient job delivery.
- Maintain accurate records and support continuous improvement across planning processes.
Qualifications
Experience in planning, scheduling, coordination, administration or customer service. Strong organisational and problem-solving skills with the ability to manage changing priorities. Excellent communication skills and a professional telephone manner. Good IT skills and attention to detail.
Benefits Include:
- Market Aligned Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter, based on Group Company profits
- 25 days holiday, plus bank holidays
- Holiday scheme to buy extra days' annual leave
- Pension Scheme. Matched contribution/salary sacrifice
- SimplyHealth Cash Plan. Allows you to claim towards health costs, for example, dental, optical, physiotherapy, chiropody treatments and more
- Life Assurance Scheme
- Long Service award scheme, with holiday benefit
- Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
- Employee Assistance Programme. A workplace initiative to support and enhance well-being
- Enhanced maternity and paternity provision
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!
We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available.
Locations
Planning Coordinator in Andover, Hampshire employer: Stannah Management Services
Stannah is an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. With a competitive salary package, profit-sharing bonuses, and a range of benefits including a generous holiday scheme and health cash plan, employees can thrive both personally and professionally while working in the beautiful Essex area. Join us to be part of a diverse team where your contributions are valued and recognised.
Contact Details:
Stannah Management Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Planning Coordinator in Andover, Hampshire
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Stannah Management Services and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Stannah Management Services!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Stannah Management Services keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Planning Coordinator in Andover, Hampshire
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Stannah Management Services:This is your chance to really connect with the team at Stannah Management Services. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Stannah Management Services
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Stannah Management Services.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Stannah Management Services that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Stannah Management Services. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
