At a Glance
- Tasks: Support the sales team with quotes and customer follow-ups while managing general admin tasks.
- Company: Join a well-established company that values diversity and inclusion.
- Benefits: Enjoy a competitive salary, profit share, 25 days holiday, and health benefits.
- Other info: Free parking and a supportive work environment focused on employee well-being.
- Why this job: Be part of a dynamic team and make a real impact in sales support.
- Qualifications: Experience in a fast-paced office and good GCSEs in English and Maths.
The predicted salary is between 30000 - 40000 £ per year.
Are you an organised, customer‑focused professional with a passion for sales support and administration? We’re looking for a Branch & Sales Support Administrator to join our well‑established Ringwood Service Branch, where you’ll play a key role in keeping the team running efficiently and supporting our sales activities.
Working Hours: 09:00 – 17:15 Monday – Thursday; 09:00 – 16:45 on Friday
Responsibilities:
- Support the sales team with generating quotations and winning orders for repair and upgrade works to domestic and industrial lift equipment.
- Proactively follow up with customers after generating quotations.
- Produce regular sales reports identifying trends, opportunities, and areas for improvement.
- Assist colleagues to complete tenders, PQQs, and respond to a wide range of enquiries.
- Build rapport with customers and support establishment of relationships.
- Respond to enquiries by phone and email from customers and engineers; process invoices and resolve any queries.
- General administration including filing, photocopying, scanning, dealing with couriers and post.
Qualifications:
- Previous experience working in a fast‑paced office environment, ideally within a sales support capacity.
- Good level of education, including GCSEs in English and Maths or equivalent.
- NVQ in Administration or sales equivalent is desirable.
Benefits:
- Market aligned salary, paid on a monthly basis.
- Profit Share bonus scheme, paid to all employees every quarter, based on group company profits.
- 25 days holiday, plus bank holidays.
- Holiday scheme to buy extra days’ annual leave.
- Pension scheme. Matched contribution/salary sacrifice.
- SimplyHealth cash plan – allows you to claim towards health costs such as dental, optical, physiotherapy, chiropody treatments and more.
- Life assurance scheme.
- Long service award scheme, with holiday benefit.
- Company benefits discount rewards scheme – includes shop discounts, hotel discounts, days out, and more.
- Employee assistance programme – a workplace initiative to support and enhance well‑being.
- Enhanced maternity and paternity provision.
- Free parking.
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident, Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be part of a diverse and inclusive community. We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available.
Branch and Sales Support Administrator in Ringwood employer: Stannah Group
Stannah Group is an exceptional employer, offering a supportive and inclusive work environment in the heart of Ringwood. With a strong focus on employee well-being, we provide a comprehensive benefits package including a profit share bonus scheme, generous holiday allowances, and opportunities for professional growth. Join us to be part of a dedicated team where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Branch and Sales Support Administrator in Ringwood
✨Tip Number 1
Get to know the company! Research Stannah Group and understand their values, products, and culture. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for common interview questions related to sales support and administration. Think about your past experiences and how they relate to the role. Practice makes perfect!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Branch and Sales Support Administrator in Ringwood
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Branch & Sales Support Administrator role. Highlight your relevant experience in sales support and administration, and show us how you can contribute to our team in Ringwood.
Show Off Your Organisational Skills:Since this role is all about keeping things running smoothly, let us see your organisational skills shine through. Mention any tools or methods you use to stay organised and efficient in a fast-paced environment.
Demonstrate Customer Focus:We love candidates who put customers first! Share examples of how you've built rapport with clients or handled enquiries effectively. This will show us that you understand the importance of customer relationships in sales support.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Stannah Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Branch & Sales Support Administrator. Familiarise yourself with tasks like generating quotations, following up with customers, and producing sales reports. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, be prepared to discuss how you've managed multiple tasks in previous positions. Bring examples of how you’ve kept things running smoothly in a fast-paced environment, whether it’s through effective filing systems or managing customer enquiries efficiently.
✨Build Rapport with the Interviewer
During the interview, focus on building a connection with your interviewer. Use friendly body language, maintain eye contact, and engage in small talk if appropriate. This will show that you can build relationships with customers and colleagues, which is crucial for the role.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the team dynamics, sales strategies, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
