At a Glance
- Tasks: Lead a team of engineers to ensure top-notch service and customer satisfaction.
- Company: Join Stannah Group, a leader in lift services with a focus on excellence.
- Benefits: Competitive salary, career development, and the chance to make a real difference.
- Other info: Opportunity for travel across Greater London and professional growth.
- Why this job: Be at the forefront of service excellence and team leadership in a dynamic environment.
- Qualifications: Experience in field service management and a full UK driving licence required.
The predicted salary is between 42000 - 45000 £ per year.
Stannah Group in Orpington is seeking an experienced Field Service Manager to lead the Branch Business Plan, oversee PPM performance, LOLER defect management, call-out responsiveness, first-time fix rates and margin contribution.
You will manage field engineers and subcontractors with safety, people development and customer satisfaction at the core, with travel across Greater London.
The successful candidate will be based at the LIB Service Branch in Orpington and hold a full UK driving licence.
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Lift Field Service Manager — Lead Team & Service Excellence in Orpington employer: Stannah Group
Stannah is an exceptional employer that values its employees through a supportive work culture and a commitment to their well-being. Located in Andover, the company offers competitive salaries, a profit share bonus scheme, and generous holiday allowances, alongside opportunities for hybrid working after training. With a focus on employee growth and a strong emphasis on community and inclusivity, Stannah provides a rewarding environment for those looking to make a meaningful impact in the manufacturing and engineering sector.
StudySmarter Expert Advice🤫
We think this is how you could land Lift Field Service Manager — Lead Team & Service Excellence in Orpington
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Stannah Group as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Stannah Group and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Stannah Group’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Lift Field Service Manager — Lead Team & Service Excellence in Orpington
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Stannah Group, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Stannah Group, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Stannah Group.
How to prepare for a job interview at Stannah Group
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Stannah Group offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Stannah Group but also helps you get a feel for whether you’d thrive in that environment.
