At a Glance
- Tasks: Service and repair stairlifts and lifts, ensuring customers stay mobile in their homes.
- Company: Stannah, a family-owned business improving access since 1867.
- Benefits: Competitive salary, profit share, 25 days holiday, and health cash plan.
- Why this job: Make a real difference in people's lives while developing your engineering skills.
- Qualifications: NVQ Level 2 in Lift Engineering or equivalent experience required.
- Other info: Join a diverse team with great career growth opportunities and a supportive environment.
The predicted salary is between 30000 - 42000 Β£ per year.
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings, making life easier for people by improving access for greater convenience and independence.
We are looking for an experienced Service Engineer who has stairlift experience to cover a route across East London / North London. As a Service Engineer at Stannah, you will play a vital role in keeping our customers moving in their own homes.
This is a fantastic opportunity to join the Orpington Service Branch where you will be responsible for servicing and repair of stairlifts, micro-lifts and goods lifting equipment. We believe in taking care of our people, ensuring each one feels valued and recognised for the part they play in making this business a success. There are plenty of opportunities to develop skill sets and progress into new challenges within the company.
Our ideal candidate would be qualified with an NVQ Level 2 Lift Engineering (or equivalent) or have transferable electrical/mechanical engineering experience. All our Service Engineers are equipped with a company van, mobile phone and tablet, therefore a valid UK driving licence along with a clean DBS are essential for this role.
You will be required to participate in our on-call rota and in return, you will receive a competitive standby allowance and call-out payment on top of a competitive base salary.
Working Hours: Monday to Thursday 7.30am - 4.45pm and Friday 7.30am - 3.45pm
Service Engineer Responsibilities:
- Servicing, minor repairs and call out visits on disabled aid products, micro-lifts and goods lifts
- Ensure a high standard of service and customer care is maintained
- Conduct effective risk assessments
- Completion of log cards
Qualifications:
- NVQ level 2 in Lift Engineering or equivalent is desirable
- Excellent mechanical and electrical engineering knowledge is essential
- Stairlift experience
Benefits Include:
- Competitive Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter based on Group Company profits
- 25 days holiday, plus bank holidays
- Holiday scheme to buy extra days' annual leave
- Pension Scheme with matched contribution/salary sacrifice
- SimplyHealth Cash Plan for health costs
- Life Assurance Scheme
- Long Service award scheme with holiday benefit
- Company Benefits Discount Rewards Scheme
- Employee Assistance Programme
- Company Sick Pay
- Enhanced maternity and paternity provision
- Company Van
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer and treat all our job applicants fairly and with respect.
We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community.
We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available.
Service Engineer in London employer: Stannah Group
Contact Detail:
Stannah Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Service Engineer in London
β¨Tip Number 1
Get to know the company! Research Stannah and understand their products and values. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of the team.
β¨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what itβs really like to work at Stannah.
β¨Tip Number 3
Prepare for practical assessments! As a Service Engineer, you might face technical tests. Brush up on your stairlift knowledge and mechanical skills to impress during these evaluations.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows youβre serious about joining the Stannah family.
We think you need these skills to ace Service Engineer in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your stairlift experience and any relevant qualifications. We want to see how your skills match what we're looking for, so donβt be shy about showcasing your mechanical and electrical engineering knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why youβre passionate about improving access for people and how you can contribute to our mission at Stannah. Keep it friendly and professional β we love a personal touch!
Showcase Your Customer Care Skills: As a Service Engineer, customer care is key. In your application, share examples of how you've provided excellent service in the past. We want to know how you keep customers happy while ensuring their safety and satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Plus, youβll find all the details you need right there!
How to prepare for a job interview at Stannah Group
β¨Know Your Stuff
Make sure you brush up on your mechanical and electrical engineering knowledge, especially related to stairlifts and lifts. Be ready to discuss your previous experience and how it relates to the role at Stannah.
β¨Show Your Passion
Stannah is all about improving access and making life easier for people. During the interview, share why youβre passionate about this mission and how you can contribute to keeping customers moving in their homes.
β¨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to conduct risk assessments. Think of examples from your past work where you successfully handled repairs or maintenance tasks.
β¨Ask Insightful Questions
At the end of the interview, have a few questions ready about the company culture, opportunities for development, or specifics about the on-call rota. This shows your interest in the role and helps you gauge if Stannah is the right fit for you.