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- Tasks: Lead a team of Lift Engineers, ensuring exceptional service and operational excellence.
- Company: Stannah is a family-owned leader in the global lift market, improving access since 1867.
- Benefits: Enjoy competitive salary, profit share, 25 days holiday, and a range of health perks.
- Why this job: Shape a passionate team while making a real impact on people's lives through innovative solutions.
- Qualifications: Experience in the lift industry or similar service sector; management qualifications preferred.
- Other info: Join a diverse community committed to inclusivity and employee well-being.
The predicted salary is between 36000 - 60000 £ per year.
Stannah is a proud leader of the global lift market, focused on the future and keeping our products at the cutting edge of safety and innovation. We offer our employees an attractive benefits package and the opportunity to develop their careers.
As part of the management team within the Brackley branch, you will play a pivotal role in driving operational excellence and exceeding business goals. You will lead a team of skilled Lift Engineers and subcontractors, guiding them towards successfully achieving our Business Plan targets for objectives in the Major Plan fulfilment. Within the role, you will cover Modernisation through to New installation from Platform Lifts through to Passenger and Goods Lifts. You will have the opportunity to shape and inspire your team, ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards.
This is a fantastic opportunity for an individual with previous experience within the lift industry to join a passionate, dedicated team. Our ideal candidate would have proven experience within the lift industry, ideally within a management role or senior technical engineering role. The successful candidate will be based from our Brackley Service Branch; however, travel across Oxford, Reading, Hemel Hempstead, Slough and other locations is to be expected. A full UK driving licence is essential. You will receive a competitive salary plus a benefits package which includes a company car/car allowance.
Responsibilities:- Efficiently plan engineer workloads including the allocation of repair works.
- Maintenance of a Portfolio.
- Manage absence, performance, and appraisals for the team.
- Ensure compliance with all Health and Safety procedures.
- Conduct risk assessments and method statements.
- Carry out regular site monitoring.
- Maintain relationships with customers, addressing any queries and complaints.
- Previous experience working within the lift industry or similar service industry with transferable skills is essential.
- Relevant management qualifications would be desirable.
- Qualified to a minimum NVQ level 3 in Lift Engineering.
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings, improving access for greater convenience and independence. Stannah Group is an equal opportunities employer, welcoming applications from candidates of all backgrounds, identities, and abilities. We treat all our job applicants fairly and with respect, creating a working environment where everyone feels valued.
Benefits Include:- Competitive Salary, paid on a monthly basis.
- Profit Share Bonus Scheme, paid to all employees every quarter based on Group Company profits.
- 25 days holiday, plus bank holidays.
- Holiday scheme to buy extra days’ annual leave.
- Pension Scheme with matched contribution/salary sacrifice.
- SimplyHealth Cash Plan for health costs.
- Life Assurance Scheme.
- Long Service award scheme, with holiday benefit.
- Company Benefits Discount Rewards Scheme.
- Employee Assistance Programme to support well-being.
- Enhanced maternity and paternity provision.
- Free parking.
- Company Vehicle or Car Allowance.
We reserve the right to close this vacancy early if we receive a high number of applications for the role.
Field Repair Manager employer: Stannah Group
Contact Detail:
Stannah Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Repair Manager
✨Tip Number 1
Familiarise yourself with Stannah's products and services, especially their range of lifts and escalators. Understanding the technical aspects and innovations in the lift industry will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with current or former employees of Stannah on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight specific examples where you've driven operational excellence or improved service delivery, as these are key aspects of the Field Repair Manager role.
✨Tip Number 4
Research the latest trends and challenges in the lift industry, particularly around health and safety standards. Being knowledgeable about these topics will show your commitment to the role and your ability to lead a team effectively.
We think you need these skills to ace Field Repair Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the lift industry, particularly any management or senior technical roles. Emphasise your skills in operational excellence and team leadership, as these are crucial for the Field Repair Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the lift industry and your understanding of Stannah's values. Mention specific examples of how you've successfully led teams and improved service delivery in previous roles.
Highlight Relevant Qualifications: Clearly list your qualifications, especially if you have an NVQ level 3 in Lift Engineering or any relevant management certifications. This will demonstrate your suitability for the role and your commitment to professional development.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've effectively managed workloads, addressed customer complaints, and ensured compliance with health and safety standards. This will illustrate your ability to handle the responsibilities of the Field Repair Manager role.
How to prepare for a job interview at Stannah Group
✨Know Your Lift Industry Basics
Make sure you brush up on your knowledge of the lift industry, including key safety standards and recent innovations. Being able to discuss these topics will show your passion and expertise in the field.
✨Demonstrate Leadership Skills
As a Field Repair Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them and resolved conflicts.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in high-pressure situations. Think of specific scenarios where you had to make quick decisions or manage unexpected challenges.
✨Showcase Your Customer Relationship Skills
Since maintaining customer relationships is crucial, be ready to share experiences where you effectively addressed customer queries or complaints. Highlight your communication skills and ability to build rapport.
