At a Glance
- Tasks: Join us as an Escalator Technician, solving engineering challenges and ensuring safety.
- Company: Stannah, a family-owned company improving access since 1867.
- Benefits: Market-aligned salary, profit share, holiday scheme, and health cash plan.
- Other info: Be part of a diverse team in a supportive work environment.
- Why this job: Make a real impact in a role that champions safety and excellence.
- Qualifications: NVQ level 4 in Escalator Engineering and experience with electrical equipment.
The predicted salary is between 30000 - 42000 £ per year.
Company Overview
Stannah is a family‑owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. Today, Stannah is a global business. The family is in their fifth generation and plays a hands‑on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and home lifts. We also provide maintenance and repair services.
Job Description
Step into a role where your technical expertise truly makes an impact. We’re looking for an experienced Escalator Technician who thrives on solving complex engineering challenges and shaping the future of field service excellence. In the Escalator Technician role, you’ll bring senior‑level technical and product expertise to the installation, maintenance, refurbishment, and repair of escalators and associated equipment. Your deep knowledge will guide detailed technical assessments, fault diagnosis, and the delivery of effective, timely resolutions. You’ll also produce clear process documentation and cost reporting to support operational decision‑making. You’ll work closely with the Branch Manager and Field Service Managers to mentor, train, and develop a high‑performing team of Field Engineers, sharing your expertise to build capability, confidence, and consistency across the team. Your contribution will play a key part in achieving our Business Objectives, Initiatives, and Targets across all areas of service delivery. You’ll champion best practice, safety, and continuous improvement to ensure we exceed customer expectations every time. This job covers key stations around Greater London and the M25 corridor.
Working Hours
4 on 4 off – 19:00 to 07:00
Responsibilities
- Carry out escalator maintenance, inspections, surveys, and technical fault resolution, ensuring all work meets safety and quality standards.
- Monitor site safety, compliance, and performance of engineers and subcontractors, completing risk assessments and required documentation.
- Manage technical queries, materials procurement, and client liaison to support smooth project delivery.
- Provide reporting and support across the business, including progress updates, incident reports, commissioning assistance, and cross‑area engineering support.
- Maintain high standards of professionalism, including vehicle care, PPE use, van stock management, and participation in the out‑of‑hours call‑out rota.
Qualifications
- Must be qualified to a minimum NVQ level 4.
- Proven experience in the maintenance and minor repair on a range of electrical, mechanical or electronic equipment, in the customer’s environment.
- Experience of computer or PDA use is essential, as you will be required to use a mobile comms unit to log all calls and access customer and equipment information.
Additional Information
If you have a comprehensive Escalator engineering background, including an NVQ 4 in Escalator Engineering or equivalent – we want to hear from you!
Benefits
- Market Aligned Salary, paid on a monthly basis.
- Profit Share Bonus Scheme, paid to all employees every quarter based on Group Company profits.
- 20 days holiday with a scheme to buy extra days’ annual leave.
- Pension Scheme with matched contribution/salary sacrifice.
- SimplyHealth Cash Plan allows you to claim towards health costs such as dental, optical, physiotherapy, chiropody treatments and more.
- Life Assurance Scheme.
- Long Service award scheme, with holiday benefit.
- Company Benefits Discount Rewards Scheme, including shop discounts, hotel discounts, days out, and more.
- Employee Assistance Programme, a workplace initiative to support and enhance well‑being.
- Company Van.
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!
We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available.
Escalator Technician employer: Stannah Group
Stannah is an exceptional employer that values its employees and fosters a supportive work culture, particularly for the Escalator Technician role in London. With a strong focus on employee growth, Stannah offers comprehensive benefits including a profit share bonus scheme, generous holiday options, and a commitment to well-being through initiatives like the Employee Assistance Programme. Join a family-owned company where your expertise will not only contribute to innovative engineering solutions but also be recognised and rewarded in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Escalator Technician
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local meetups, or join online forums. You never know who might have a lead on an escalator technician role or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past projects or any certifications, make sure to have them ready to share. This is your chance to demonstrate your expertise and how you can contribute to Stannah’s mission.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions related to escalator maintenance and repair. We want to see that you can think on your feet and tackle those engineering challenges head-on!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Stannah team.
We think you need these skills to ace Escalator Technician
Some tips for your application 🫡
Show Off Your Skills:When you’re writing your application, make sure to highlight your technical expertise and experience with escalators. We want to see how your background aligns with the role, so don’t hold back on showcasing your achievements!
Tailor Your CV:Customise your CV to match the job description. Use keywords from the posting, like 'maintenance', 'fault diagnosis', and 'technical assessments'. This helps us see that you’re a perfect fit for the Escalator Technician role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant. Make it easy for us to understand your qualifications and experiences at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Stannah Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to escalators and associated equipment. Be prepared to discuss your experience with maintenance, inspections, and fault diagnosis. Stannah values expertise, so showcasing your qualifications and hands-on experience will definitely set you apart.
✨Safety First
Since safety is a big deal in this role, be ready to talk about how you ensure compliance and monitor site safety. Think of examples where you've completed risk assessments or managed safety protocols. This will show that you take safety seriously and can contribute to Stannah's commitment to high standards.
✨Team Player Vibes
Stannah is all about collaboration, so highlight your experience mentoring or training others. Share specific instances where you've helped develop a team or improved performance. This will demonstrate that you're not just a skilled technician but also someone who can uplift the whole team.
✨Ask Smart Questions
Prepare some thoughtful questions about the company culture, ongoing projects, or future initiatives at Stannah. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with your interviewers on a deeper level.
