Stannah Group in Dartford is seeking an Out of Hours Contact Centre Team Leader to join the team that supports our national service network. The role is based in Dartford and will involve supervising a small team during evenings, nights, weekends, and bank holidays on a 30-hour week schedule.
You will resolve technical queries or escalate to service/repair engineers, handle sales enquiries, and perform general administration tasks to ensure 24/7 coverage.
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Evenings & Weekend Contact Centre Team Lead in Dartford employer: Stannah Group
Stannah is an exceptional employer, offering a supportive and inclusive work culture that values each employee's contributions. With a strong focus on employee well-being, we provide competitive salaries, generous holiday allowances, and a profit-sharing bonus scheme, all while fostering professional growth through structured routes and local team support. Join us in Bury St Edmunds, where you can make a meaningful impact by improving access for people in your community.
