At a Glance
- Tasks: Lead product safety and compliance for innovative lift products while solving technical challenges.
- Company: Join Stannah, a leader in the lift industry with a focus on safety and excellence.
- Benefits: Enjoy a competitive salary, profit share, extra holiday options, and health support.
- Other info: Great career growth opportunities and a supportive workplace culture.
- Why this job: Make a real impact in product safety and development while working in a hybrid environment.
- Qualifications: Experience in the lift industry and strong technical skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Product Support Manager Jobs in Andover at Stannah – Join our Team!
This is a great opportunity for an experienced lift industry professional who is passionate about product safety, compliance, and technical excellence.
Are you an expert in lift products, standards, and compliance?
Do you enjoy solving complex technical challenges while driving continuous product improvement?
If so, we'd love to hear from you.
Product Support Manager , you'll play a pivotal role in ensuring our new lift products remain safe, compliant, and fit for market.
Working closely with installation teams, suppliers, OEMs, and industry stakeholders, you'll provide technical leadership across product safety, compliance, development, and installation support.
This is a permanent hybrid opportunity.
To ensure a successful induction, you'll be based at our Andover Head Office for the first few months while completing your training and becoming familiar with the role, before transitioning to a hybrid working arrangement.
- Working hours: Monday to Thursday 830 to 1715 and Friday 830 to 1330
- Lead product safety and compliance across our lift portfolio.
- Manage product investigations and corrective actions.
- Maintain technical documentation, testing records, and certifications.
- Drive product improvements with OEM partners and support new product development.
- Provide expert technical support, training, and guidance to installation teams and customers.
- Please see full job description here: Product Support Manager Job description
Qualifications
- NVQ in Lift Installation, CAD qualifications, or equivalent industry experience. An Engineering Degree would be advantageous.
- Experience using Auto CAD, Microsoft Office, and other technical tools.
- Extensive knowledge of Lift Directives, Machinery Directives, and Building Regulations.
- Additional Information
If you're experienced in the Lift industry, with a solid technical background and are looking for a new challenge, we'd love to hear from you.
Benefits Include
- Market Aligned Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
- Holiday scheme to buy extra days' annual leave
- Pension Scheme. Matched contribution/salary sacrifice
- Simply Health Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
- Life Assurance Scheme
- Long Service award scheme, with holiday benefit
- Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
- Employee Assistance Programme. A workplace initiative to support and enhance well-being
- Enhanced maternity and paternity provision
- #J-18808-Ljbffr
Product Support Manager in Andover employer: Stannah Group
Stannah is an exceptional employer that values its employees through a supportive work culture and a commitment to their well-being. Located in Andover, the company offers competitive salaries, a profit share bonus scheme, and generous holiday allowances, alongside opportunities for hybrid working after training. With a focus on employee growth and a strong emphasis on community and inclusivity, Stannah provides a rewarding environment for those looking to make a meaningful impact in the manufacturing and engineering sector.
StudySmarter Expert Advice🤫
We think this is how you could land Product Support Manager in Andover
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Product Support Manager role you’re after at Stannah Group.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Stannah Group a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Stannah Group.
✨Apply Through Company Websites
When you spot a role like Product Support Manager at Stannah Group, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Product Support Manager in Andover
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Product Support Manager, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Stannah Group a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Stannah Group specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Stannah Group
✨Brush Up on Core Engineering Principles
Before heading into the interview with Stannah Group, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Stannah Group want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
