Global Technical Support Engineer in Andover

Overview

Company Description

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. Today Stannah is a global business, and the family remains involved in running the company across its fifth generation. We are known for our stairlifts and offer a range of products including lifts, escalators, and homelifts, along with maintenance and repair services.

Job Title

Global Technical Support Engineer – Homelift Business (UK) – join our team.

Responsibilities

• Provide technical support and troubleshooting to UK installers and global distributors
• Follow established technical support procedures, best practices, and protocols
• Deliver installation and maintenance training to UK installers and distributors
• Support distributor onboarding, performance monitoring, and ongoing technical assistance
• Collaborate with engineering and product teams on prototyping, testing, and new product introductions

Note: See the full job description here: Homelift Technical Support Engineer Job Description.

Qualifications

• Previous experience in a technical support role, ideally within the Homelift or related industry
• Strong understanding of installation and maintenance processes
• Experience delivering technical training in classroom and on-site settings
• Ability to work effectively across different cultures and time zones

Additional Information

If you have experience as a Global Technical Support Engineer, Technical Support Engineer, or a similar technical engineering role and are looking for a Technical Support Engineer job in the UK, please click the “apply now” button or contact us for further information.

Benefits

• Market Aligned Salary, paid monthly
• Profit Share Bonus Scheme, paid to all employees every quarter (based on Group Company profits)
• 25 days holiday, plus bank holidays
• Holiday scheme to buy extra days’ annual leave
• Pension Scheme with matched contribution/salary sacrifice
• SimplyHealth Cash Plan for health costs (e.g., dental, optical, physiotherapy, chiropody)
• Life Assurance Scheme
• Long Service award scheme with holiday benefit
• Company Benefits Discount Rewards Scheme (shop and hotel discounts, days out, etc.)
• Employee Assistance Programme for well-being
• Enhanced maternity and paternity provision

Stannah Group is an equal opportunities employer. We welcome applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer and treat all applicants fairly and with respect.

We take care to create a working environment where everyone feels valued. Join our team and be part of our diverse and inclusive community.

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

Appropriate right to work must be held by applicants. Sponsorship is not available.