At a Glance
- Tasks: Greet and assist guests, handle luggage, and ensure a memorable experience.
- Company: Lovango Resort & Beach Club on a stunning private island.
- Benefits: Work in a beautiful location with a friendly team and great guest interactions.
- Other info: Flexible shifts available; must commit to the full season from December to July.
- Why this job: Join a passionate team and create unforgettable experiences for guests.
- Qualifications: Good interpersonal skills, valid driver's license, and ability to lift over 50 lbs.
The predicted salary is between 24750 - 30250 £ per year.
Lovango Resort & Beach Club is located on a beautiful private island in the USVI and is the latest property for Little Gem Resorts.
The resort is looking to hire candidates who are interested in hospitality and have a passion for working with people.
Our resort concept is built on providing high-level experiences to our guests.
Our resort provides not only a stunning landscape, but a warm welcoming atmosphere.
Our service is genuine, welcoming and we are here to make our guest's experience memorable.
Responsible for greeting and assisting all resort guests which includes, but is not limited to luggage assistance, delivery assistance, responses to guest inquiries, and assisting the Front Desk or Concierge when needed.
Implement and maintain a service and philosophy which serves as a guide to respective staff and ensure a positive experience for our guests.
- Be courteous with a warm smile & demeanor while meeting and greeting all guests arriving and departing the resort. Be responsible when handling guest luggage.
- Ensure guest safety while on duty and transporting the guest to their accommodation, boat or departing vessel.
- Develop loyal relationships with repeat and new guests.
- Be familiar with all hotel services/facilities and local attractions/activities to respond to guest inquiries accurately and give directions if needed.
- Assist operation of Captains.
- Proficient knowledge of all island operations and systems.
- Promotes a professional, helpful, and courteous work environment.
- Maintain cleanliness of boat, carts, and dock area at all times, following shift checklists daily.
- Opening and closing procedures are followed each shift.
- Assist with transporting housekeepers throughout the property as needed.
- Additional duties as assigned by GM, FOM, or FDS.
- TWIC card required.
- Other duties as assigned.
- Valid Driver's License with clean record.
- Ability to lift more than 50 lbs.
- Good interpersonal skills and the ability to work in a diverse team environment.
- Must be able to work flexible shifts and schedules, including weekends and holidays.
- Must possess a professional, respectful, and responsible demeanor.
- Ability to converse with guests and coworkers in fluid English.
- Ability to commute to/from dock locations on ST. Thomas and St. John.
- Must be able to navigate different terrane/waters in various outdoor weather conditions.
- Successful applicants will pass pre-employment background check and successfully complete required I-9 document.
Please note our season is from early December through the end of July. All employees must be available for the full season.
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Transportation Crew (2027) in Torpoint employer: Stanmar Inc.
At Lovango Philosophy, we pride ourselves on fostering a warm and inclusive work environment where every team member plays a vital role in creating memorable dining experiences. Located in the heart of the United Kingdom, we offer competitive benefits, opportunities for professional growth, and a culture that values teamwork and exceptional service. Join us to be part of a dynamic team that celebrates culinary excellence and guest satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Transportation Crew (2027) in Torpoint
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stanmar Inc.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stanmar Inc.
Don't be shy about reaching out to Stanmar Inc. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Transportation Crew (2027) in Torpoint
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stanmar Inc. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stanmar Inc.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
